ornament.health

3.6
3.6 Based on 60 reviews

Ornament simplifies tracking your and your family’s health. Get advice on checkups, health insights, results, and more! If you’re experiencing any issues with your subscription or the app, please contact us at support@ornament.health before leaving a revi...

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Average Rating

3.6

/
5

60 Reviews

5 Star
53%
4 Star
10%
3 Star
3%
2 Star
5%
1 Star
29%

All Reviews

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Review Time

Emma Willcox
I haven’t had any issues with the app or service but realised I didn’t use it fully and decided the

I haven’t had any issues with the app or service but realised I didn’t use it fully and decided the £42 I was spending wasn’t worth it. I paused my subscription and made sure the auto renewal was off more than a week before my renewal date so there would be no issues. However due to a system fault they charged me anyway. When I informed them of their mistake, they said they couldn’t return my money but cancelled the subscription. They tried to put the blame on me saying that’s the auto renewal was still on and ‘when there multiple tabs open these things can be missed’ - not only am I down £42 for a service Im not using but they’re also calling me dumb. Terrible service.

1
Date of experience: Feb 10, 2026
Ivana Barandovski
It was about an auto renewal issue and their reaction was fast and fair

It was about an auto renewal issue. The customere service was fast, on point and the app agreed to handle all missunderstanding so I, as a customer, am sattisfied and treated fairly.

5
Date of experience: Feb 08, 2026
Ivana Barandovski
It was about an auto renewal issue. The customere service was fast, on point and the app agreed to h

It was about an auto renewal issue. The customere service was fast, on point and the app agreed to handle all missunderstanding so I, as a customer, am sattisfied and treated fairly.

5
Date of experience: Feb 07, 2026
Hashimiya Sayed Ali
Thanks fir the application

Thanks fir the application

5
Date of experience: Feb 06, 2026
Victoria
Health app where you can store your…

Health app where you can store your medical tests results 👍🏻

5
Date of experience: Feb 03, 2026
Christine French
Great customer attention

To be honest, I was looking into information about the company, and it accidentally charged me for a subscription that I did not authorize. As soon as I brought it up to to the company's attention, the properly refunded me my money. Once I am done, researching this company, I just may sign up since they were so prompt and willing to help.

5
Date of experience: Feb 02, 2026
Laura
Thank you to the ornament support team…

Thank you to the ornament support team and Victor for helping me understand the weight loss plan I purchased. I was confused at first, but now everything is much clearer and better.

5
Date of experience: Jan 30, 2026
axdntprone
Great customer service

Great customer service, refunded my entire annual subscription and I will make sure it's canceled. Victor was respectful and responded to me promptly. I appreciated the courteous way he asked me to complete a review. I'm in the hospitality industry, worked in customer service, I know it's not easy to get people to fill them out or leave them, no matter how nice you ask. Thank you Victor!

5
Date of experience: Jan 30, 2026
Mike Skibinski
Great Product for Tracking Biomarkers in a single location

Great product for tracking all your biomarkers in 1 spot. Easy to upload PDF files or scanned images of blood test results and have them parsed into the correct biomarkers. Great place to see trending over time when blood tests come from different Drs or online places like Function Health.

5
Date of experience: Jan 27, 2026
Jana Samková
Best support

Best support! Easy comunication and really nice people ❤️

5
Date of experience: Jan 27, 2026

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Business Details

  • Ornament simplifies tracking your and your family’s health. Get advice on checkups, health insights, results, and more! If you’re experiencing any issues with your subscription or the app, please contact us at support@ornament.health before leaving a review. We’ll get back to you as quickly as possible and do our best to resolve the issue.

  • email help@ornament.health
  • language https://ornament.health

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