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packageconcierge.com

packageconcierge.com

2.9
2.9 Based on 118 reviews

Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge®...

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Average Rating

2.9

/
5

118 Reviews

5 Star
47%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
49%
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Review Time

Anela Francia
very nice person and super easy

very nice person and super easy. got everything i wanted done fast :D

5
Date of experience: Jan 22, 2026
Faizan Gaba
Great communication and resolution

5
Date of experience: Jan 22, 2026
Breanna
Review

Representative was very helpful and resolved an issue that was very annoying for me. I am very pleased/relieved.

5
Date of experience: Jan 22, 2026
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Dani
Myriam is the best!!!

Myriam was very kind and tried multiple options to get a stuck locker open remotely until we successfully got it open, and worked quickly since it was below freezing out!

5
Date of experience: Jan 22, 2026
Troy
This was an amazing experience from the…

This was an amazing experience from the technician that was assisting me. They listened to my situation, analyzed what was going on and solved it quickly.

5
Date of experience: Jan 22, 2026
D.Brown
Carlos was of great help

Carlos was of great help, knowledgeable, expedient and highly respectful

5
Date of experience: Jan 22, 2026
Jenna
positive attitude and actually helpful!

While another customer service agent told me he couldn't help me at all, Rodrigo was able to help me right away and with a positive attitude.

5
Date of experience: Jan 21, 2026
Tia
Rodrigo was extremely professional

Rodrigo was extremely professional, efficient and thorough. Thank you so much for assisting me with retrieving all of my packages

5
Date of experience: Jan 21, 2026
Robert Schuchman
The person was very helpful and polite

The person was very helpful, polite and efficient Thank you

5
Date of experience: Jan 21, 2026
Ted Huffman
He handled the issue very quickly and…

He handled the issue very quickly and with no hassle

5
Date of experience: Jan 21, 2026
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Business Details

  • Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge® products are built in the USA and powered by proprietary software to deliver on security, design and functionality. Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected. Our smart package locker solutions are installed throughout North America in a variety of residential and business types.See more

  • call 8889897225
  • language https://www.packageconcierge.com/

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