Name: packageconcierge.com
Telephone: 8889897225
Rating: 2.9

packageconcierge.com

2.9 Based on 118 reviews

Package Concierge® is the trusted provider of smart locker and access-controlled package room solutions, combining expertise and technology to seamlessly automate package management processes. As the only vertically-integrated solution, Package Concierge®...

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Jamison Estep Guest

2 months ago

very helpful understood clearly…

very helpful understood clearly everything i mentioned and get it wrapped up very quick and easy.

Date of experience: Jan 21, 2026

Julio B Guest

2 months ago

Customer service is reliable and quick…

Customer service is reliable and quick in resolving my questions.

Date of experience: Jan 21, 2026

OSCAR MBALA Guest

2 months ago

Professional

Very professional in a way she handled my concerns

Date of experience: Jan 21, 2026

Bryan Bb Guest

2 months ago

Carlos

Carlos was on the line waiting for me to make sure I received my package, I appreciate his time and patience. My first language is Spanish, so it was very helpful that he speaks Spanish too. Gracias!!

Date of experience: Jan 21, 2026

Jenna Guest

2 months ago

positive attitude and actually helpful!

While another customer service agent told me he couldn't help me at all, Rodrigo was able to help me right away and with a positive attitude.

Date of experience: Jan 21, 2026

James Brashears Guest

2 months ago

Best customer service I've had

Called in today to try and get a package that showed delivered by Amazon with a picture of it going into the locker. Rodrigo was very helpful and got everything taken care of professionally and in a very timely manner. Best customer service I've had in a while. Thank y'all

Date of experience: Jan 21, 2026

Robert Foley Guest

2 months ago

Gentlemen that helped me was…

Gentlemen that helped me was professional and assisted me with retrieving information that I am sure other representative would have said they can't help me since I didn't know all the info....THATS CUSTOMER SERVICE!

Date of experience: Jan 21, 2026

Melissa Martinez Guest

3 months ago

Juan Carlos villasenor torres

Juan Carlos villasenor torres was so helpful today! He helped create my account, after it took me over a long period of time to create one. Thankful for his service today!