partzilla.com

4.3
4.3 Based on 200 reviews

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!...

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Average Rating

4.3

/
5

200 Reviews

5 Star
76%
4 Star
5%
3 Star
2%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

Juliet
Back to the future

Finally I odered a few lose screws that I needed. Several times I had to go back and adjust mber of screws I wanted at checkout. Despite only wanted 1 , I guess the default was 5. No biggie.Checkout about $11 plus $8 shipping yikes!Oh well. Because I went back and forth more than 4 times to adjust the amount of screws that I wanted I rushed the checkout and messed up the address.My bad. Well. I texted emailed and called right away. And I mean right away.I was told that my order had already shipped?!?! And that i was not allowed to make changes so though luck.If my order is ever returned. We all know how that goes .. I would get a refund . Yea right!Enjoy my 20 bucks. Never getting another penny out of me . Not saying you needed.Just can't understand how can you tell me it shipped right away and I get an email 6hrs later saying ...your order has been shipped.So what was it?Pure laziness and taking the customer for granted .

1
Date of experience: Jul 09, 2025
Th3M4STER535
Kendra

Kendra! It was Kendra's assistance thatt made my experience tremendous! Helpful, professional and courteous.

5
Date of experience: Jul 08, 2025
The items arrived early

The items arrived early. The price was competitive but still kinda high. Placing my order was easy.

5
Date of experience: Jul 07, 2025
Ted Carter
Fast

Fast, correct, good prices

5
Date of experience: Jul 07, 2025
Colby Baker
Very easy to solve my issue thru the…

Very easy to solve my issue thru the chat

5
Date of experience: Jul 07, 2025
Randolph Walker
Excellent customer service

The prices on Partzilla are usually lower than what I find on other websites. They ship your items quickly and the USPS has only lost one of my packages. Partzilla has refunded my costs after determining that the item was lost, great customer service.

5
Date of experience: Jul 07, 2025
Belinda Bell
FAST SHIPPING

FAST SHIPPING! The part was perfect. You all made my day by getting me a quality part fast.

5
Date of experience: Jul 05, 2025
skinnyboy31348
Niche parts at a good price, make sure everything in your cart is in stock for fast shipping

I needed parts for a Yamaha bike I’m restoring and they had the OEM parts I wanted and competitive pricing. Make sure you check that what you want is in stock or there will be delays to send everything together in one package but as long as it’s in stock they ship pretty fast. They also have niche parts that aren’t usually available and I like that a lot. Customer support it very helpful no matter if you have an existing order or just questions before ordering.

5
Date of experience: Jul 03, 2025
freesbi
Missing items from my order

The order I received was on time. But two items were missing from the box. I messaged customer service and Kendra quickly corrected the issue and is sending me the missing items. Very professional!

4
Date of experience: Jul 03, 2025
Brielle Foster
Niche parts at a good price, make sure everything in your cart is in stock for fast shipping

I needed parts for a Yamaha bike I’m restoring and they had the OEM parts I wanted and competitive pricing. Make sure you check that what you want is in stock or there will be delays to send everything together in one package but as long as it’s in stock they ship pretty fast. They also have niche parts that aren’t usually available and I like that a lot. Customer support it very helpful no matter if you have an existing order or just questions before ordering.

5
Date of experience: Jul 03, 2025

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