patreon.com

1.3
1.3 Based on 566 reviews

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1.3

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5

566 Reviews

5 Star
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4 Star
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3 Star
2%
2 Star
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1 Star
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Taylor Walker
Scammed at Patreon and they didn't even help me

I paid for a service pledge on Patreon and as soon as I paid the person stalled me and then disappeared with my money. I had all screen shots showing that this person blatantly scammed me. I sent all evidence to Patreon and they flat out refused a refund. I realise that Patreon itself is a very very shady company and their customer service is quite appalling. I am shocked by them. I have to now try getting my money back through the bank and also take some kind of legal action.

1
Date of experience: Jan 16, 2025
Ingrid
money has been taken from my bank account

I became a member of a patreon creator where you could optionally buy content you wanted to share. However, I didn't find anything I wanted to buy so I ignored it. Then a few weeks later, $120 is deducted from this creator on patreon, without my approval, without me buying anything. I wrote to the creator but got no reply so turned to customer service. They couldn't help me at all and my money is gone. I don't understand how purchases for these sums can go through automatically when you haven't bought anything. I feel so cheated. Worthless customer service, you need to take responsibility for which creators you have on the platform!!! And how can being cheated on not be a return cause!?? Even if you had been threatened with death by the creator, you would not have been allowed to make a return. DO NOT PUT YOUR CARD DETAILS ON PATREON!

1
Date of experience: Jan 14, 2025
MB27
I didn't even sign up

I didn't even sign up. Somehow they got hold of my details and have been charging me each month. Absolute scam and trying to get my money back.

1
Date of experience: Jan 07, 2025
AkaniarKun67
i cash the membership

i cash the membershipbut creator blocked me after 3 daysno refund, noticed Xuck you patreon

1
Date of experience: Jan 03, 2025
Mel B.
I bought the wrong contents, but didn't get the refund

Immediately after the purchase, I noticed that I should have bought a different content on Patreon. I contacted both the customer service and the author, but the customer service could not give me a refund or replacement. The refund is issued by the creator only and the customer service is nonexistent. The creator himself didn't respond to my message, but someone who claimed to be "admin" rudely responded. He's someone who is getting very popular.

1
Date of experience: Dec 28, 2024
2010043
Suspended Account

So, I created an account on Patreon as I'm a new starter in this area of selling digital products. After spending some hours into this platform to check how things work i was like: Let's create the first post.After I scheduled my first post, 5 minutes after my account was suspended. I raised a ticket for this and someone from support told me that the account was deactivaded for suspicious activity XD. What suspicious activity bro? They asked me for several sensitive personal data, I provided them these and 4 days after i chased the ticket someone else from support came back saying that the account will remain deactivated giving no reason for this aaction. I do not recommend at all Patreon. Totally unprofessional and an unserious platform

1
Date of experience: Dec 26, 2024
Harry Wright
I had a problem with one of my recent…

I had a problem with one of my recent purchases and the support team kept helping me even after a week. They were very kind and helpful and I appreciated that a lot!.

5
Date of experience: Dec 22, 2024
Jane W.
I have tried to cancel a membership but…

I have tried to cancel a membership but still keep receiving messages. There no way to contact them directly that I can see

1
Date of experience: Dec 21, 2024
Ernie Harris
Full scam

Full scam. They do false accusations, shut down a service, arguing the service (TradingArena) does not deliver - which is not true at all) and run away with the money, because I paid full year. F___ them! I want my money back! Never do Patreon!!!!

1
Date of experience: Dec 19, 2024
Denzel Fisher
They took down a page I subscribed to…

They took down a page I subscribed to for yearly membership and they are robbing me out of my 9 months remaining, completely un-notified and straight up robbery.

1
Date of experience: Dec 19, 2024

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