Review Time
I paid for a service pledge on Patreon and as soon as I paid the person stalled me and then disappeared with my money. I had all screen shots showing that this person blatantly scammed me. I sent all evidence to Patreon and they flat out refused a refund. I realise that Patreon itself is a very very shady company and their customer service is quite appalling. I am shocked by them. I have to now try getting my money back through the bank and also take some kind of legal action.
I became a member of a patreon creator where you could optionally buy content you wanted to share. However, I didn't find anything I wanted to buy so I ignored it. Then a few weeks later, $120 is deducted from this creator on patreon, without my approval, without me buying anything. I wrote to the creator but got no reply so turned to customer service. They couldn't help me at all and my money is gone. I don't understand how purchases for these sums can go through automatically when you haven't bought anything. I feel so cheated. Worthless customer service, you need to take responsibility for which creators you have on the platform!!! And how can being cheated on not be a return cause!?? Even if you had been threatened with death by the creator, you would not have been allowed to make a return. DO NOT PUT YOUR CARD DETAILS ON PATREON!
Immediately after the purchase, I noticed that I should have bought a different content on Patreon. I contacted both the customer service and the author, but the customer service could not give me a refund or replacement. The refund is issued by the creator only and the customer service is nonexistent. The creator himself didn't respond to my message, but someone who claimed to be "admin" rudely responded. He's someone who is getting very popular.
So, I created an account on Patreon as I'm a new starter in this area of selling digital products. After spending some hours into this platform to check how things work i was like: Let's create the first post.After I scheduled my first post, 5 minutes after my account was suspended. I raised a ticket for this and someone from support told me that the account was deactivaded for suspicious activity XD. What suspicious activity bro? They asked me for several sensitive personal data, I provided them these and 4 days after i chased the ticket someone else from support came back saying that the account will remain deactivated giving no reason for this aaction. I do not recommend at all Patreon. Totally unprofessional and an unserious platform
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