Review Time
Strange company with dreadful approach to business. I tried to set an account up so that I could see if it was anygood for me but paused halfway through. When I went back there was an email from.tgem saying my account was suspended due to suspicious activity. I replied asking for details as I had not made any activities but got no reply. I came to these reviews to see if anyone else had experienced problems with them, and low and behold, their reputation is awful with most people complaining of issues with billing. It looks like this company is more interested in exploiting gullible crestives than supporting up and coming creativity. I note that they do not respond here either, a company best avoided I think
I don't know who they are or what they do and don't care. They billed my credit card and I never gave them a number or wanted to join their membership. They must be a scam, especially since they have no way to contact them, their cancelation process is way too complicated, and I suggest you never try to do business with whoever they are. Avoid Patreon like the plague.
Please , do not waste your money on that. I decided to create an account and subscribe to one of the creators I follow on youtube, for the first time. I watched 3 vids and left . 3 hours later, I am getting an email , that my account is suspended , because of "suspicious activity". I am disgusted by that company.
They were good until recently. It was so simple, they showed membership prices in my currency, I paid in my currency. I got rewards monthly. easy. I got excited and rushed to splurge on what was already a pricey membership and at the last second, after I've already pressed pay, I see "USD" written in grey text at the bottom of the screen. USD is not my currency. I closed the page while the wheel was still turning. too late. Got charged almost double in my local currency. I'm still kind of stunned. They made me think I was paying in my currency, only to extract more than I expected through duplicitous means. I'm not going back.
If I could give 0 stars I would! I signed up for a $1 per month subscription so I used a checking account with very little money in it. I kept getting charged the $1 and then a random $8. They over drafted my account 3 times and I accrued $90 worth of over draft fees because of it. After the first time, I canceled my $1 subscription but was still getting charged the $8. You cannot call them and when you send a request you are emailed back with a generic response with zero helpful information. You cannot find a way to cancel everything or even information about all you are being charged. There is no access to your payment information or anything that would allow you to cancel. Complete scam! I was finally able to stop payment through my bank and cancel the card they were using.
Every time I think that service can't get any worse, some website surprises me, and this time it's Patreon. They want me to verify myself. I have a 2K camera that I regularly use to record content, a valid ID card, and a normal selfie, but it just can't verify me. There's always some error, error, and error, but they never say what the problem is. I have fiber-optic internet, everything works perfectly, and they still can't make it work? The Jumio service they use is really trash.
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