perlego.com

4.7
4.7 Based on 100 reviews

...

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Average Rating

4.7

/
5

100 Reviews

5 Star
83%
4 Star
11%
3 Star
1%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Gerard Otten
I saw under my current circumstances the added value of Perlego diminish. After contacting them they

I saw under my current circumstances the added value of Perlego diminish. After contacting them they helped me to stop my subscription but made it very simple to restart under different circumstances.
I liked their pragmatic and supportive approach to support me. Excellent.

5
Date of experience: Mar 06, 2026
Gerard Otten
Excellent pragmatic support …

I saw under my current circumstances the added value of Perlego diminish. After contacting them they helped me to stop my subscription but made it very simple to restart under different circumstances. I liked their pragmatic and supportive approach to support me. Excellent.

5
Date of experience: Mar 03, 2026
A D’Urso
This company’s integrity stands out

This company’s integrity stands out - they rectified a billing mistake that I had made and went above and beyond- A+

5
Date of experience: Mar 03, 2026
Alessandra
Really satisfied

I am really satisfied with the customer service's help. They solved my problem very quickly and they have been very gentle and efficient.

5
Date of experience: Mar 02, 2026
Murray Clarkson
These guys really go the extra mile to…

These guys really go the extra mile to make material available and then to also support the user when we have an issue. Prompt and professional guys. 5 stars

5
Date of experience: Feb 17, 2026
Lia Reid
Can't give a zero

Can't give a zero. I signed up to get access to a book for uni. Then the following month I cancelled. Logging into my account I can see no active subscription as it is asking me to subscribe, there is also no active cancellation option. Yet somehow without a subscription you are still stealing money from my bank account. I suggest you stop as this is not acceptable. I WILL SAY THIS ONCE, A CANCELLED SUBSCRIPTION IS A CANCELLED SUBSCRIPTION. When you continue to take money after a person has categorically told you to cancel this is theft.

1
Date of experience: Jan 25, 2026
Juan Eduardo Fleming
Trustworthiness

First of all the extremely positive and helpful attitude of the staff. Then the variety and serious books filed on the subjects handled.

5
Date of experience: Jan 15, 2026
Bardh Kadiu
The best and only!

Great experience, great product and an amazing team. Highly recommend it!

5
Date of experience: Jan 09, 2026
Horacio Luciano
Amazing service!

I’ve had a wonderful experience with Perlego. As an educator, I find the app truly outstanding. It offers an immense catalog of books in many languages, including a very strong selection in Spanish, with up-to-date titles that are genuinely useful for academic and professional work.What really sets Perlego apart is its subscription model: full access to the entire catalog, unlike other reading platforms that have become overly commercial and restrict access to selected titles. The reading experience itself is excellent, and the incorporation of AI tools to search across the catalog and quickly find relevant citations is a game changer.Anyone who works with texts—academics, teachers, researchers, or simply curious readers—will find Perlego an incredibly valuable tool. Truly wonderful.

5
Date of experience: Jan 09, 2026
Nazma Fatima
An outstanding experience from start to…

An outstanding experience from start to finish. The help desk agent was knowledgeable, patient, and incredibly helpful, making the entire process easy and stress-free. Truly excellent service.

5
Date of experience: Jan 08, 2026

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