Review Time
I booked well in advance to have a spare car key made and was expecting the appointment to be first thing in the morning. I appreciate that things can go wrong, but I didn’t receive any updates beforehand, so I had to call and message on the day to find out what was happening. I was then told I could be seen at 3pm, which I was happy to accept, but again I didn’t hear anything by 3pm so I called.I then found out that their server had been down all day, which meant the key couldn’t be made. I completely understand that technical issues happen, but it would have been really helpful to have been informed earlier, as it would have saved a lot of waiting around rather than being told last minute. If the server was down all day, a simple call to say would have made all the difference. Overall, just a bit more communication would have made the experience much smoother.
Excellent service! Really helpful customer service via WhatsApp and the technician arrived on time the next day. We have a car that needed a new ignition barrel and rang a number of places who couldn't source the part. Not these guys! Thank you so much for saving the day!
I had an issue with the car electrics and the team at Phoenix car keys suggested that the problem is due to the car fob not responding. When the repair guy arrived he made me a new fob but the problem with the electrics was still persisted. I was charged for something I did not need. Absolutely rubbish service.
I wish i could give 10 stars to this company, my car key was stolen i have called more than 100 locksmith over 10 days so many engineers came and say your car is push start and Toyota yaris hybrid is difficult but couldn't done, 6 of them turned back says unfortunately our software don't support, here come just mistakenly call this company i was so frustrated Toyota told me we will do in 2/3 weeks will charge you 2/3 grand's, when called this company the energy of this company customer service deserves 100stars, in few seconds received quote on WhatsApp told me to pay deposit your locksmith will be with you in 3/4hours, i was shocked how come nearly 6 people who turned back the other locksmith put me on wait for 2/3 days everyone said we will need to order this key after ordering they turned up and couldn't done it, how come this company had stored my key, I have asked plenty time you sure you got my key in stock bcz no company or locksmith had this everyone had to order, initially i was nervous i thought I might be scammed sorry to say, but the gem Daniel turned up oh man can't believe he took out immobiliser to his van come back in 30min and my car was up running, if you watching this review trust me trust blindly on this company if they said we can do they can definitely do, BRILLIANT PEOPLE LOVE IT
Locked my keys in car with engine running, a quick Google for car locksmith brought up Phoenix. Called them and within an hour a car locksmith was at my car! He got me into my car and made me a spare key! Was a friendly efficient service and would recommend.
We had had no luck at all trying to source the right wavelength fob for our grey import Nissan NV350 van from Japan. Bought a fob online which proved to be useless. Our van had arrived in the UK without its remote central locking key. One call to Phoenix got it all sorted out for us and, within the space of a few days, their recommended local autolocksmith, Daniel, had called to the house and programmed the new central locking fob successfully.
I would like to say the woman I spoke to was very polite, well mannered and was a woman of her words. each thing that was said to me was done within a short space of time. The key cut specialist was punctual and had very good knowledge of his job that he goes about the country delivering positive work and good energy to his customers. I was very happy with the price I was given to pay. Great customer service!
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Phoenix Car Keys: Your Go-To UK Auto Locksmith
Need a quick, reliable auto locksmith in the UK?
Phoenix Car Keys has you covered! We're your top choice for expert, friendly locksmith services, offering everything from emergency lockouts to key replacements at competitive prices. Here's why:
24/7 Emergency Service: Locked out? We're here day and night to get you back on the road fast.
Skilled Experts: Our experienced team tackles all locksmith needs with precision.
Advanced Technology: We use the latest tools for quick, efficient service without compromising your car's security.
Fair, Transparent Pricing: Quality service at great prices, with no hidden fees.
UK-Wide Coverage: No matter where you are in the UK, we're your local locksmith.
Peace of Mind: Fully licensed and insured for your confidence.
Choose Phoenix Car Keys for a hassle-free experience and peace of mind every time. Contact us now for service that exceeds your expectations!See more
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