Review Time
Been a member of Pinecone Research for about three years now. It has been a somewhat rewarding experience at times and mostly others, it turns out to be a complete waste of time.Two big issues...One, you can spend a good amount of time answering preliminary questions to a survey only to find out you don't qualify. This is a common issue you will find in many of the negative reviews here.Two, there have been multiple times I have completed a survey, and submitted the results, only to find that it came up incomplete and I did not receive credit. I wrote customer service, and they promised tech support would look into the matter, but I heard nothing back. This practice happens over and over again. So be aware that you may spend a lot of time completing a survey and somehow after submission, there is an error that customer service will refuse to admit to.The crux of the problem is that customer service is non-existent when you don't receive rewards for surveys you completed or your browsers are denied connection to newly posted surveys. They don't care.Don't waste your time with this survey company.
I joined this site about 6 weeks ago. They are terrible and after I read all these reviews I am deleting my account. They give you test surveys to qualify for paying surveys and when they send you a survey they will disqualify you after you spend 30 minutes or more taking it. Please share this with other survey participants so they don’t waste there time. After I read all these reviews they ought to be ashamed of themselves. There should be something done about sites like this taking advantage of people.
I was in Pinecone a few years ago. I didn't answer some surveys for a couple weeks and was INSTANTLY kicked out even though I was in it for years. I kept emailing and no one was getting back to me.Years later, I entered again. It is now $1 per survey (even if the survey is really long) instead of $3 a survey. I'm gonna email them to quit. This is just disrespectful.
This website is a complete scam!! Do not trust Pinecone. They literally never respond to emails which is so frustrating. Their surveys also never work. They tell me to use my computer, even though they have an app... for iphones... yet it doesn't work. Anytime you open a survey it loads for 5 full minutes then says "thank you you don't qualify." how am I not qualified when I didnt even get to answer ONE question... it makes no sense. Plus the amount of times I have FULLY completed a survey then it crashes and no points are rewarded. You email them and guess what? NO REPLY! Terrible. Do not use
Been a member over 15 years. Payouts used to happen with ease and the surveys were fun. As of June 2024 the payout system is now rigged. You will now need to complete at least 4 surveys to be able to cash out. That on avg could take up to 6 months. Not worth it anymore and unsubscribed today. Don't sign up.
I've been a member of Pinecone Research for years and thought it was a decent survey site, but unfortunately things have changed and I can no longer recommend them. I almost never get invitations anymore, and when I do, it's even more rare for me to qualify. I could live with that, but they've changed how you can redeem. Cashing out used to be instant but no longer is. I would need to complete at least four surveys, so if I was able to complete a random survey sent my way, it would still probably take a very long time before I could cash in the money I had earned. Bottom line-- don't waste your time!
Pinecone was okay up until about 3 years ago. I used to get several surveys a month I "qualified" for, but now I get about 1 survey invite a week and I was NOT qualified for 2 out of 3 of them. And people still talking about the 3 dollar per survey completed? Who's getting that? I made 1 whole dollar for the 1 survey I was qualified for after getting back on the site. Not worth the time to make candybar money a month.
I was a participant of pine cone for six years. They will capriciously turn your account off, if they have no need for you and not inform you. The were many lost opportunities with pinecone. About half of their survey would spontaneously abort and the best they could do was "tough, better luck next time". The product testing had enough problems to be of concern, self aborting screening, damaged shipping, product not arriving enough to not be worth the total expended time and the same "tough for you" response. Once the pay for the product test declined to a few bucks, I nixed my account. I Don't miss the marginalization and low value yield doing their survey. They don't reward loyalty either.
I've been with Pinecone Research for over 1yr. I can't complain every survey you are compensated a standard amount of points that you can INSTANTLY CASH OUT AT $3.Surveys aren't rapid but if you let them build up or not each survey 300 pts $3 same day cash out.
What ever you do do not join this rewards club, it’s very Impossible to claim rewards, every time I try i get error messages, wanting me to call and sort it, then reached out to them for help to be spoken to in an awful manner, so l stopped scanning until the issue was sorted, they were soon in the phone when l wasn’t putting in my weekly shops, when l tried to explain to them that there was an issue and told them while on the phone they accused me of doing it wrong, l think this company is a total scam and they won’t pay out any voucher at all, I’ve deleted the app and look forward to there response of my review, reading the other reviews it’s quite clear I’m not the only person with the same issues
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