Review Time
Don't waste your time. New policy of deleting points after one year is ridiculous. It was bad enough when survey compensation dropped from $5 to $3, but now, no notification and points disappear. I've cashed in my points, and will NOT be continuing with the company. Also, I'm a little p***ed off, that the last $3 survey I took was about an hour of my time invested. No warning, just got sucked in. Won't make that mistake again!
Logged in to withdraw some of my points to find they have removed 7,000 points as they say they have expired. This must be a new rule as it has never happened before and no communication to say this was changing. Very annoyed. UPDATE: After contacting Pinecone this situation has now been resolved to my satisfaction. However, I would like to warn other panel members that under the new terms, points will be removed after 1 year if not used.
This used to be a decent site back in the day, offering products to try and surveys that paid a decent amount for the time offered. Now, however, it is complete trash. Long, over 20 minutes surveys that offer a $1 and long invasive screeners that are really just surveys but are seeking free information are all this site has to offer. The icing on the trash cake, however, is that they are now stealing your points, I logged in today and points have suddenly "expired". Did the payment they received expire? Of course, not. If you can't qualify for surveys, then how can you get to the minimum cash out? You can't. There is no logical reason why points would expire. This survey company has already been paid for the data from survey partners, stealing points from customers who trusted them shows how heinous and greedy they are. I am posting this so when they are sued like Drop, I can join the class action.
A loyal client completes a survey. Loyal client takes a screenshot of the "thank you for completing the survey" statement. But Pinecone does not reward the points. They have a different excuse each time for why you didnt get points..., even though you completed the survey.OR they tell you that you did not do the survey... or they ignore your "contact us" when you ask for the points that you have earned and you have taken screenshots of the survey completed screen.DO NOT WASTE YOUR TIME. So much effort. They avoid giving you the earned points at all cost!
I don't know why so many poor reviews. I have been with Pinecone Research for many years and I have not had any issues with payments. Yes, I do get screened out at times, but if you keep your details up to date, you should be fine. I recently had an issue and contacted Karen Scott, who replied and sorted my issue, quickly and efficiently. This is NOT a scam site as I have withdrawn many, many times with no issues. Only thing I would say, is keep an eye on your expiry dates,as you only have one year to use your points. Pinecone Research, keep up the good work and great customer response, absolutely 5 stars.
Pinecone research offers an opportunity to share our individual experiences, opinions, concerns, on a variety of products and topics. They offer an incentive per survey taken. It's not the highest paying but for just taking a survey and sharing experiences anything is better then nothing! Easy site to navigate and sign up is a breeze!
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