pineconeresearch.com

1.3
1.3 Based on 201 reviews

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1.3

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5

201 Reviews

5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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Melody Cooper
Research elsewhere

Nothing good to say...it would takes years to get any good reward...considering maybe 1 in 10 surveys actually succeed at maybe 300 points, but any good reward starts at 17000 points...I thought it would have been a great app after reading reviews..I was wrong...waste of time, energy and phone space

1
Date of experience: Dec 15, 2024
Deorwine Wilson
Continued downhill performance and no support

When I first signed up with Pinecone Research, many years ago, they paid $5 per survey, had phone support and were pretty reliable.Soon thereafter they reduced the survey redemption to $3 and they dropped phone support. Over the years the survey reliability has dropped considerably and in the past two years the frequency of failure has increased dramatically.Last year I tried to call the parent company several times and the people I talked to could not give me a contact, a couple saying, "They never heard of them!"Surveys are slow in posting and sometime you have to wait several minutes and go through several questions only to be told you don't qualify.This past year I am continually told, "unfortunately your profile doesn't match our requirements for this survey". Within the past three days, I received this response for no less than eight surveys, and each takes several minutes of my time with no credits.There is no support at all, only 'canned' responses that don't relate.Worse is that rewards are incrementally available and if you're shy a few points you cannot redeem your full credit points. At this point, I am trying to quit, but I don't want to loose any of the credit points that I have earned and that doesn't appear possible.Waste of time and I'm totally disasppointed in their lack of support. I've been a Pinecone participant for more than a decade. NO contact number, no support, and totally inadequate performance on their part.

1
Date of experience: Dec 13, 2024
Godfrey Adams
Pays Out as Expected

My experience with Pinecone has been nothing but positive. I get regular survey offers, usually at least one per day. Are you getting rich? No. But you can pay for your daily coffee! I'm getting $3.00 for about 10 minutes or less of my time. I'm not sure how these other users are experiencing such a negative time. Speeding through the surveys and you get low quality surveys sent to you? I can't really speak for the others but it's entirely possible those accounts have been flagged for poor responses. I don't know. Great experience for me!

5
Date of experience: Dec 09, 2024
Herman Sanders
I did a research study for toilet…

I did a research study for toilet tissue for a whole week, completed the online survey and they only paid me $2. Im cancelling my account with this ridiculous, cheap and nasty company!!

1
Date of experience: Dec 08, 2024
Jerome Reed
awful company very fraudulent use to…

awful company very fraudulent use to be able to get credit for surveys now its nearly impossible once i get my last payout will be leaving them.do not join not worth your time. worse thing is the surveys are coming from a Karen scott that is a flar right their that the comapny is being run by a Karen!

1
Date of experience: Dec 04, 2024
Truman F.
No longer a good company

Like other reviewers, I have completed Pinecone Research surveys for years and it had previously been fine, although infrequent at times. Then suddenly, the last three surveys that I qualified for AND completed, I have not been paid for. I did get an answer to one email that asserted nothing has changed, but obviously from my experience and other reviews here, something has. Don't waste your time!

1
Date of experience: Nov 14, 2024
Charisse Powell
Pinecone Research has become the scum of Survey Sites.

Pinecone Research has become the scum of survey sites. They ask qualifying questions, have you complete the survey and then refuse to pay, claiming you were disqualified. Sadly, even when presented with evidence that the survey was completed, they ignore you and are basically call you stupid and a liar. Karen Scott is short tempered and ill suited for public work.

1
Date of experience: Nov 01, 2024
Nestor T.
Complete waste of time

Complete waste of time. I've been signed up for months and have been offered 2 surveys that I've been screened out of. I kind of annoyed that they're allowed to this with the promises that they initially make. Utter rubbish.

1
Date of experience: Oct 30, 2024
Lily
Was once worthwhile but not anymore

Used to be worthwhile. At one time I received 3-4 surveys a week and qualified for the vast majority. Now I'm lucky if I get 1 every TWO MONTHS. I have been screened out of every survey for the past 8 months.Unlike days past where you would screen out within the first few minutes, now you get through the majority of the survey before being screened out. Minimum cash out and format keeps changing. At this rate it will take another 10 years to reach the current minimum cash out. Absolute waste of time.

1
Date of experience: Oct 22, 2024
Angel P.
Use to be excellent

Use to be excellent, but they are going downhill. Now they send out surveys that you finish, and you don't get paid, reason is survey had enough response there is always some excuse

1
Date of experience: Sep 17, 2024

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