placesleisure.org

3.4
3.4 Based on 351 reviews

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and ...

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Average Rating

3.4

/
5

351 Reviews

5 Star
48%
4 Star
9%
3 Star
9%
2 Star
9%
1 Star
25%

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Review Time

Tobias Bell
Would have been a 5 apart from the…

Would have been a 5 apart from the freelance instructor Deolie who is vile. The in house team are amazing. Lovely gym. Lovely people. Andrew is brilliant.

3
Date of experience: Jan 18, 2025
Leisha
Jacuzzi and steam room continually out…

Jacuzzi and steam room continually out of use , never a sign or told at reception that it’s broken until you get in there!!Not good enough Going to cancel my membership and look at going elsewhere !This is on going ! Always something not working !!

1
Date of experience: Jan 18, 2025
Don Anderson
West Bromwich center

The staff at the West brom center are always helpful and polite the services of the centre that I use are the swimming pool sauna and steam room. There is always plenty of space for me to book and the facilities are of a good quality. My only negative comment would be that the change in rooms could do with a rinse down mop out on a more regular basis.

4
Date of experience: Jan 18, 2025
Leisha Adams
Always welcoming clean and tidy

Always welcoming clean and tidy. Staff are also really lovely. Highly recommend the swimming tutors

5
Date of experience: Jan 16, 2025
Clinton
New equipment but no training

Deben Leisure gym just updated with quite a few new pieces of equipment.Unfortunately, nobody around to ask how it works. Worked out eventually how some of it worked but some pieces I have no idea what to do safely. Perhaps they could offer a free training session to existing members, perhaps for a half hour.

4
Date of experience: Jan 13, 2025
AW89
The place is very clean and nice

The place is very clean and nice, and the staff is very friendly and helpful. I really recommend all families with children to visit Harborne swimming pool. The only thing I miss is more “Be Active” times for kids pool.

5
Date of experience: Jan 12, 2025
Rob Walker
Average experience at this pool

Average experience at this pool. Used to think of this as a mini waterworld for little kids.But no more, lazy river and waves don't come on anymore and the whirlpool spa is also broke. The slides are still on but probably not long before they close down also.? Changing room cubicles were swimming with water and not mopped while we were there, didn't even see a mop station. Disappointed but we didn't have to travel far to find out it's not worth coming back at the moment.

2
Date of experience: Jan 11, 2025
rg12697
Average if really local

Average gym for an average price...but lack of free parking means it does not work for me

3
Date of experience: Jan 05, 2025
Stanter
Terrible customer service

Joined their club and then cancelled within the 14 day cooling off period, lovely gym just far too busy. I was told I would receive a full refund within the 14 days, this was at the start of December. No refund received, my emails are being ignored and my phone calls palmed off with someone saying a manager will call me back.

1
Date of experience: Dec 09, 2024
Vera Fisher
Finally, a proper gym!

A lovely organisation who really value each person who walks through the door. A clean and calm environment with friendly professional staff. There is always something to do...no waiting about for equipment. Best gym I have ever attended thanks guys. See you later for BODY PUMP 🏋️‍♀️

5
Date of experience: Nov 19, 2024

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Business Details

  • We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.

  • email enquiries@pfpleisure.org
  • language https://www.placesleisure.org

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