Review Time
I used prepaid mobile recharge online to recharge £4.99 on my Lebara sim. I did a one time transaction. I did not get any notification or email asking my consent for subscription or purchase of any services. Then on the 11th of October which is 2 weeks after, I was debited £49 on the card which I had used on the site. I immediately responded to a message from my bank saying fraud. Afterwards I called the customer care to say that I did not recognise the transaction as it was still showing pending. Unfortunately, my credit provider says that the payment will still go through regardless that I should contact the mobile recharge company. I called the customer service line for prepaid mobile but the agent was rude and was unable to give clear explanation as to the reasons for the dubious activity they are doing. She later hang up on me as I probed and questioned her. Please it is a fraudulent company, DO NOT USE! Please let us all report the site to the authorities in charge of customer protection.
Don't go around it it's a scam I just top up my libara card for 5 £ once and after that without my concern is being charged 29 £ monthly. I hope my bank can return my money back because really i don't use any service from them .lm Tifa
🔥Fraud site 🔥Like others I tried a one off top up yet somehow £49.99 is coming out of bankMonthly I’ve had to cancel card . However, bank saying not officially fraud tho defo a sneaky site i effectively signed up myself without realising …missed small print ! I did not sign up for anything & still can’t see any small print surely you would need some email confirmation of anything signed up to I didn’t sign up to this …
If I could put zero Star rating I would have…. Absolute scam do not use them. My bank flagged up fraud on my bank account, refused them payment of £49. In the meantime, I have to wait for new bank card to be issued and received. I did not sign up for subscription.
Scam company! By topping up with them you agree to their terms and conditions,people don't read those of course.. Hidden behind those is a monthly charge of 49€ for a super subscription... Be careful people! Do not use this website to top up your prepaid cards!!!! You will not get ur money back from them!!!
I have just discovered that this company are taking £49 regulary from my bank account without my permission. I have not signed up at any point to wjhat is quite clearly a scam. I have contacted my bank and raised a dispute. This company is an online fraudulent scam. They need to be stopped and prosecuted.
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