Review Time
The service does not justify the cost, and the customer support is virtually non-existent. It's been over a month since I contacted them regarding a billing problem, and I've received no response. I strongly advise against using this company!
This service is disappointing and not worth the cost, primarily due to the lack of customer support. It's been over a month since I reached out regarding a billing issue, and I've yet to receive a response. I strongly advise against engaging with this company!
The slides created for my complex presentation started off well but quickly went downhill. Now, I can't access most features. Despite paying, they insist I haven't completed the payment and claim I can only use a limited free trial. My receipt seems irrelevant. Additionally, I'm now linked to another person's email. Despite my repeated attempts to resolve this, their responses have been minimal and unhelpful, eventually leading to silence. Overall, this has been a dreadful experience, and I can no longer use the program. I'm also concerned about being connected to someone else's account. Avoid at all costs!
The presentations are decent, but the tool's functionality is inconsistent and often fails. The costs are exorbitant, and the company lacks transparency. They charge for a premium subscription but then deduct 'credits' for each slide, which isn’t made clear at signup. Once out of credits, the options to purchase more are limited and overpriced. It simply isn't worth the expense.
My experience with this service has been awful. I was charged twice for the same services, and it's been a month without a cancellation. Furthermore, I'm restricted in modifying the slides or translating them when uploading a PDF. The AI tool alters my notes, forcing me to recreate content manually. Honestly, it’s not worth paying for this service just to have access to decent slides. It feels like a scam coupled with poor customer support.
I was charged even after canceling my subscription before the renewal date, and I have proof. I filed a complaint and was promised a response within two business days, but after several reminders, I have yet to hear back. This feels like a scam—beware of unauthorized charges and lack of customer support.
Like many others, I feel deceived! I missed a cancellation deadline by just 44 minutes, resulting in an erroneous charge on my credit card. They charged me again and refuse to cancel my subscription. I've filed complaints, but with their location outside the country, I doubt I can do anything other than voice my frustrations. They are dishonest, and their product is lacking!
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