Review Time
Information was presented very clearly and easy to read. The photos were not very clear, but that's because it's a new building that's still being built. When booking a room, the website kept crashing, it seemed to time you out. I was able to email Debbie at fabric and she was great at answering all my questions quickly and in detail. She also gave a very helpful, virtual tour.
The management here is a complete disaster. Fire alarms constantly go off, there was a full-day water outage with no proper communication, and now toilets aren’t even flushing properly. Basic necessities are being neglected, yet we’re still expected to pay full price for this terrible service.At this point, residents deserve compensation and a formal apology from the landlord himself. They’re lucky we don’t take legal action for the ongoing negligence. I won’t be booking here again and wouldn’t recommend it to anyone.-straits village
I dont like how the flat mates sometimes arent that clean and the flat smells extremely awful and the kitchen isnt that nice and hygienic, and theres this some weird sound that comes every night that is very weird and its annoying but i cant do anything to make it stop because its above my room. I really dont think this helpful although i need to either move out or change my flat.
HIGH Alert! Think twice before making any payment to them! This company takes forever to refund my deposit. I was told in the second week of Sep by the manager Cassie that the deposit will be refunded to me within 30 days. But now it is Nov 16, has been two months and they still have not processed my refund! I have seen numerous people posting online about not getting their refunds. Scam business!
The process of booking is made easy by the use of the online portal as well as the Staff Members will help you as needed.The staff are always on hand to provide support and security is 24/07 making it a safe and secure place to live.Many different events are put on throughout the year with a lot of residential input.
I signed an agreement with the dormitory on October 28th. However, due to a personal problem with the manager, the manager unilaterally terminated my contract. And I had a very hard time in the middle of winter. They still haven't returned the deposit I paid on October 29th. I sent 100 emails. I have all the evidence. They are both canceling the contract and not returning your money. I should have thought very carefully before paying money here. I will have no choice but to sue. My student number: WES458153
I cancelled my booking with them during their cooldown period, and after months of back and forth emails and endless excuses, they still haven't refunded my £99 deposit. Worst of all, they refuse to give me a phone number to contact them directly on. Stay away from this company! Do not rent from them, especially if you value your money. Their parenting company is WeAreHomeForStudents, by the way, so make sure to flag both of them.
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