proovia.delivery

4.6
4.6 Based on 1.8K reviews

...

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Average Rating

4.6

/
5

1.8K Reviews

5 Star
86%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

Ms Jones
Driver and assistant very helpful and…

Driver and assistant very helpful and professional on delivery

5
Date of experience: Sep 12, 2025
Anthony Curtis
Paid to pick up a sideboard from an…

Paid to pick up a sideboard from an empty property, picked up a drop leaf table, what more is there to say

1
Date of experience: Sep 12, 2025
D Robinson  (West Sussex)
Cancelled pickup without notification

Cancelled pickup without any notification and then kept moving the date forward for 3 more days, finally a pick up and delivery day was given which was now not appropriate so I tried to arrange for another day but this proved impossible as there's no easy way to contact them. Lousy experience all round :(

1
Date of experience: Sep 12, 2025
MR BERNARD BROWN
Cowboy company

Had a sofa collected from London for delivery to Weymouth, sofa arrived damaged and without the electrical cables for the recliner and the brackets that connect it. Delivery drivers didn’t speak English and had no clue what we were asking for. Proovia paid compensation to the seller for the sofa but not my courier fee. So I’m out of pocket and had to pay another company to dispose of the sofa that was unusable. Zero stars would be more appropriate. Avoid this company at all costs. Customer services uninterested and claims department just rude. Cowboy company

1
Date of experience: Sep 12, 2025
Excellent communication

Excellent communication, delivery on time. Spot on service

5
Date of experience: Sep 11, 2025
Charlene Wood
Great service

Great service. Delivery came at the correct time and the driver contacted me when 15 minutes away. Highly recommended.

5
Date of experience: Sep 11, 2025
James Hay
Proovia were excellent

Proovia were excellent, providing pick up and delivery times well in advance. A very reliable company !

5
Date of experience: Sep 11, 2025
Andrew Zein
Really straightforward

Really straightforward. Great communication beforehand about the status of the parcel. Ongoing updates about delivery days. And then delivered swiftly and efficiently

5
Date of experience: Sep 11, 2025
Customer
Great A+

Plenty of updates during collection and delivery, overall I had no issues with my order.

5
Date of experience: Sep 11, 2025
JIMMY
WELL LOOKED AFTER

5
Date of experience: Sep 11, 2025

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