Review Time
Pull and bear Mary Street is the worst to click and collect, no staff at all , there click and collect machine didn't work, I finally found someone and that person couldn't even help me, it's an absolute nightmare ,I waited for nearly 30 mins to collect an order, it's ridiculous, if you can't deal with it , just don't have a click and collect
Pull and bear - extreme poor company there is literally no way to contact customer service. It has taken me four days to try to return one package worth 50 USD. This is engineered for maximum profits while killing the Earth. F u. Like people who profit off war vile
This website is horrendous. After trying three times to pay for a pair of sneakers, I get a confirmation email saying that the sneakers would be delivered in 4 months. Really? Of course, they don’t tell you that until you pay for the merchandise. No way to contact them either. Terrible customer service—don’t shop here!
ordered item on the 14th of feb due for delivery on the 21st no item revealed 3 weeks later blaming the courier company item was not sent by provider customer service apalling for such a well known brand id expect the bare minimum all i got was “we’re reviewing your case” stay away as i’m awaiting to receive my refund
One star is being generous! Worst customer service I’ve ever experienced. Wish I saw everyone else’s comment before ordering! No item 3 weeks later even though paid extra for next day delivery! No refund no item just “we’re reviewing your case!” No other retailer works as crap as this robbing company!!!
Coral who worked in Stratford Westfield went above and beyond to help me find a product I could not find online. I have met her multiple times in the store…she is always smiling, happy to help customers and very kind & friendIy to everyone. I was very impressed with the service I received. As well as Lattavia. An amazing assistant in the store. Quick response, friendly super helpful and very very hardworking - If I didn’t see her on the till area, she is always folding clothes on the shop floor. “The customer service at this company is excellent.. I would recommend and really happy to visit the store- Anytime. Thank you so much for your services.
I ordered some shorts from this company. Arrived and they had a sale label on them reduced to a much lower price than I paid plus label cut out so clearly a second! The Customer Service was appalling. I asked for a Manager to call me and he said he had requested it but they might not bother! I returned the second hand item but this in itself was a fiasco with them only giving a QR code not a label which the Post office wouldn't accept! Please do not waste your time or money. They did not have any customer care whatsoever!
THE WORST COMPANY EVER! l placed an order this January 2023 and waited over a month for it. They had to cancel it and resend me the same order which l have been waiting for for the past 3 weeks. THEY HAVE THE WORST CUSTOMER SERVICE!! NO FEDEX TRACKING NUMBER IS PROVIDED AND THEY TELL YOU TO CONTACT FEDEX TO LOOK FOR YOUR PACKAGE. NEVER EVER EVER AGAIN WILL BE SHOPPING WITH THEM.
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