pullbear.com

1.6
1.6 Based on 111 reviews

Check out our new Spring Summer 2017 collection for women and men at PULL&BEAR. Find the latest trends in fashion, shoes and accessories. #freshonline...

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Average Rating

1.6

/
5

111 Reviews

5 Star
11%
4 Star
3%
3 Star
0%
2 Star
4%
1 Star
83%

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Felicity Wright
Pull and bear Mary Street is the worst…

Pull and bear Mary Street is the worst to click and collect, no staff at all , there click and collect machine didn't work, I finally found someone and that person couldn't even help me, it's an absolute nightmare ,I waited for nearly 30 mins to collect an order, it's ridiculous, if you can't deal with it , just don't have a click and collect

1
Date of experience: Jul 01, 2024
RF31
Pull and bear awful avoid

Pull and bear - extreme poor company there is literally no way to contact customer service. It has taken me four days to try to return one package worth 50 USD. This is engineered for maximum profits while killing the Earth. F u. Like people who profit off war vile

1
Date of experience: Apr 19, 2024
Zekrom3558
Awful

Awful company the day before the product is supposed to arrive they cancel, shocking will never buy anything from there ever agin or recommend to anyone.

1
Date of experience: Mar 25, 2024
Leonard
This website is horrendous

This website is horrendous. After trying three times to pay for a pair of sneakers, I get a confirmation email saying that the sneakers would be delivered in 4 months. Really? Of course, they don’t tell you that until you pay for the merchandise. No way to contact them either. Terrible customer service—don’t shop here!

1
Date of experience: Mar 03, 2024
Philippa M.
AVOID

ordered item on the 14th of feb due for delivery on the 21st no item revealed 3 weeks later blaming the courier company item was not sent by provider customer service apalling for such a well known brand id expect the bare minimum all i got was “we’re reviewing your case” stay away as i’m awaiting to receive my refund

1
Date of experience: Mar 01, 2024
falo0live
AVOID! You’ll NEVER get a refund!

One star is being generous! Worst customer service I’ve ever experienced. Wish I saw everyone else’s comment before ordering! No item 3 weeks later even though paid extra for next day delivery! No refund no item just “we’re reviewing your case!” No other retailer works as crap as this robbing company!!!

1
Date of experience: Nov 01, 2023
Rupert
Coral And Lattavia who worked in Stratford Westfield…

Coral who worked in Stratford Westfield went above and beyond to help me find a product I could not find online. I have met her multiple times in the store…she is always smiling, happy to help customers and very kind & friendIy to everyone. I was very impressed with the service I received. As well as Lattavia. An amazing assistant in the store. Quick response, friendly super helpful and very very hardworking - If I didn’t see her on the till area, she is always folding clothes on the shop floor. “The customer service at this company is excellent.. I would recommend and really happy to visit the store- Anytime. Thank you so much for your services.

5
Date of experience: Aug 13, 2023
Appalling customer service!

I ordered some shorts from this company. Arrived and they had a sale label on them reduced to a much lower price than I paid plus label cut out so clearly a second! The Customer Service was appalling. I asked for a Manager to call me and he said he had requested it but they might not bother! I returned the second hand item but this in itself was a fiasco with them only giving a QR code not a label which the Post office wouldn't accept! Please do not waste your time or money. They did not have any customer care whatsoever!

1
Date of experience: Jun 26, 2023
Medea
THE WORST COMPANY EVER

THE WORST COMPANY EVER! l placed an order this January 2023 and waited over a month for it. They had to cancel it and resend me the same order which l have been waiting for for the past 3 weeks. THEY HAVE THE WORST CUSTOMER SERVICE!! NO FEDEX TRACKING NUMBER IS PROVIDED AND THEY TELL YOU TO CONTACT FEDEX TO LOOK FOR YOUR PACKAGE. NEVER EVER EVER AGAIN WILL BE SHOPPING WITH THEM.

1
Date of experience: Apr 15, 2023
Darvin Cook
Great Clothes

Great option of clothes at an affordable price.

4
Date of experience: Mar 03, 2023

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Business Details

  • Check out our new Spring Summer 2017 collection for women and men at PULL&BEAR. Find the latest trends in fashion, shoes and accessories. #freshonline

  • language https://pullbear.com

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