radicalstorage.com

4.3
4.3 Based on 1.9K reviews

Radical Storage - the world's luggage storage network! Find your closest luggage storage and enjoy your journey until the very end!...

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Average Rating

4.3

/
5

1.9K Reviews

5 Star
73%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Jim
Great location

Great location if you're heading from Manhattan to Newark, right near the Lincoln Tunnel. we left our bags and explored Times Square and 5th Avenue for the day. The team member was great, hotspotting his phone do I could book an Uber.

5
Date of experience: Jan 06, 2025
Sam Cortés
No issues

No issues, easy to use

5
Date of experience: Jan 03, 2025
Flint Sanders
Absolutely fine.

Close to the station. No fuss and our bag was there when we got back.

5
Date of experience: Jan 02, 2025
swolfs4633
Wish there was space or support when…

Wish there was space or support when rearranging luggage. I am a huge guy so it wasn’t so bad. It would be upsetting for a small young vulnerable female to be unsupported when trying to repack with no safe space to do so

4
Date of experience: Jan 02, 2025
ToxicCheese
No refund

Update: two weeks after I got in touch again, still no refund. It’s unbelievable. I was promised by the customer service to receive a refund in a few days, since the storage I had booked was closed. Now it’s one month and I haven’t received my money back.

1
Date of experience: Jan 01, 2025
Agnir19
Avoid - they do not do due dilligence

They do not verify the addresses businesses provide are real or that their phone numbers actually connect. When I called them out on this, they refused to provide a refund afterwards and instead sent me pictures of a storefront that in no way resembled the apartment building I was looking at.

1
Date of experience: Dec 31, 2024
ChabikCZ
I needed to store my baggage

I needed to store my baggage for a couple of hours prior to my getting the keys for holiday accommodation and then again for a couple of hours when I was leaving so I didn't have to take them with me for lunch prior to heading to the airport. They could not have been more friendlier and helpful. Highly recommend and so handy right next door to Hampstead Tube Station.

5
Date of experience: Dec 31, 2024
_ASB_
Storage location in Malaga closed

Radical Storage do not check that the locations they offer are actually open. As you are not given the address until you book, it is impossible to check yourself if the place is open. There is no telephone number to contact someone directly. We had a fairly quick response on the chat to suggest another place but it was a long way away and we needed to take a taxi which of course they do not reimburse even if the problem is their fault. I would not take the risk of using the service again.

1
Date of experience: Dec 30, 2024
Isaiah Hughes
AVOID RADICAL STORAGE!

AVOID RADICAL STORAGE! We reserved storage for our 4 bags and for one day so we could spend our last day in DC after checking out of our apartment (we paid online and in advance). Our experience with radical storage was indeed quite “radical”: We showed up with our bags at the “storage” place, which appeared to be a popup weed store near Chinatown. The kid working there would not take our bags, unless we paid him some cash. He said he did not care about our online payment and told us the agreement between radical storage and that store was not in place anymore. We left, booked another storage company and walked our bags a few blocks to the new arranged location: a reputable hotel downtown. Only positive point: Radical storage was quick to answer and to agree to a refund. There are many companies offering storage for your bags. AVOID RADICAL STORAGE!

1
Date of experience: Dec 30, 2024
Ingram Wright
Non-existsing place

I booked one slot for the luggage storage in Riga. The website said it’s a restaurant. When I arrived there, the restaurant said no they don’t do that, it’s a mistake. I chat with the customer service but they’re not helpful at all. They asked for a picture of the restaurant to verify but then they disappeared. They even haven’t seen the picture. And now it’s 20 minutes later, I’m sitting in the cold outside and received no response from them while the staff status is active

1
Date of experience: Dec 30, 2024

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