Review Time
This was our first time using Radical storage. The premises we picked was easy to find and turned out to be a newsagent’s. We were a little unsure about just leaving our bags but the shop assistant was very confident and polite. He photographed the bags and whisked them off to a back room. Collection was equally as smooth and our unlocked bags returned safely. This is a great discovery and we will be using this service again.
Friendly staff who had good English so easy to drop off and collect. Safe locked storage for bags in a good location at the edge of the old town, near the theatre. Helped also by calling us a taxi to the airport when we collected the bags.
I chose my nearest location and was happy to book it. The website states that you will be provided with the exact address after payment. For some reason the booking came through with a completely different location (from my original choice, 1 minute walking distance) and miles away from my hotel.Also, the website states 24/7 customer support, I contacted straight away via live chat - all offices are out of hours!I need to check out early tomorrow morning and not sure how I will be able to sort it out.I feel it is more like a scam website.Disappointing, not worth it.
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