Review Time
I have been a participant in Reed in Partnership’s Restart programme since late 2024, after being referred by my Jobcentre work coach. Initially, I was genuinely optimistic. The programme was described as offering tailored 1:1 employment coaching, wellbeing support, and funding for training aligned with my goals — all of which sounded like a much-needed stepping stone back into meaningful work.Unfortunately, my experience has fallen far short of those expectations.It has become increasingly clear that the programme is more focused on meeting internal KPIs than delivering sustainable outcomes for participants. Much of the support feels like a tick-box exercise aimed at securing government funding, rather than providing genuine help to jobseekers.While I understand experiences may vary, I’ve been repeatedly let down by my assigned work coach, who has shown little interest in my progress or aspirations. My interactions with other members of the team have also been underwhelming.One recent example was the so-called “Restart Training Programme,” advertised as a three-day course covering CV writing, interview prep, and job search strategies. In reality, each session lasted just 90 minutes. The facilitator openly admitted shortening it because “no one wants to be here for three full days.” The content was basic and disengaging — at one point we watched a video identifying jobs in different industries, but no effort was made to understand our backgrounds or ambitions. The facilitator spent more time discussing conspiracy theories and Elon Musk than offering anything remotely useful. It was both frustrating and demoralising.In November, my work coach told me she had referred me for wellbeing support following the death of a close family member. I followed up several times over the following months, each time she seemed to have forgotten she had made the referral but assured me she would contact the wellbeing team. After raising a formal complaint two weeks ago, I finally received a call from the wellbeing team. It’s disheartening to think that only a complaint prompted any action after seven months of delay.My attempts to access training have also been blocked. Every request has been denied without explanation, and despite asking for guidance on what training has previously been approved, I’ve received no response.In eight months, my work coach has only sent me three job listings — all completely inappropriate, either based in entirely different cities or in sectors I have no experience in, like catering and cleaning.It’s difficult to see how this programme benefits participants. If it weren’t mandatory, I suspect few people would willingly stay. It’s disappointing that such substantial public resources aren’t being invested in organisations that actually care about helping people back into meaningful employment.
Andy is fantastic. After 2 meetings with him got a job at Bidwells. I have been here 9 months and I am very happy. It was pleasure to meet Andy, he is professional and friendly, he offers real help and advice, he is kind and invested in each client. Thank you Andy. Anna DB
Andy is fantastic. After 2 meetings with him got a job at Bidwells. I have been here 9 months and I am very happy. It was pleasure to meet Andy, he is professional and friendly, he offers real help and advice, he is kind and invested in each client. Thank you Andy. Anna DB
Steve that partly worked here at Swadlincote and Derby was absolutely useless at times asked him if he could sort a passport for me as a needed to get my SIA licences for work purposes only to find out after months after asking he didnt even have a passport himself then he put me in a work academy barely in it for 4 weeks & only one phonecall from one the people then my time ran out with reed in partnershipI had to sort out renewing my driving licence in the end to get access to training for SIA licence myself.Steve was supposed to help me find work after gaining SIA licences what a waste of space and time he was.I hear he left reed in partnership I wonder if he was fired because he was pretty useless and a waste of time ie he never really helped me much at all
Find rip exhausting a year of my life I will never get back I find for myself reed a pointless experience no real help no one listens one size fits all pointless courses on how to fill in a paper application form when it's all done online and trying to pretend everything is positive then you get a job 🤣 don't get on with the manager makes me feel undervalued and worthless so the point is get a full time job so you won't have to deal with these people!
I joined Reed In Partnership Restart Scheme in April this year after being with the Job Centre Plus Harlow since 27th July 2024 after my Fixed Term apprenticeship IT Service Desk contract with Motability Foundation was not renewed on 17th May 2024. I have been able to acquire an NCFE Level 1 Aviation Industry Certificate via Stansted Airport Academy after being referred by my Employment Adviser Tyanar Henry-Edwards, also a Safeguarding, Customer Service, Equality & Diversity Certificates through Online Digital College referred as well by my Employment Adviser through the Business Manager Ryan Heritage and Charlotte Smith. I have also been offered opportunities to participate in Interview Preparation course with Thomas Ratican, Re-inventing course, NHS Upskill course, Resilient Course with Lisa Hall, Mach recruitment and McQueens Dairies job opportunity with Chloe Chaplin which I have had an interview with Ross.I am very grateful for all the support being offered to me by Reed In Partnership Restart Scheme prepping me back to work.
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