Review Time
Product not up to standard.LCD is a not particularly high resolution, is dated, and is prohibitively bright. Light's up my father's room and he is unable to sleep despite putting it on the lowest setting.I was expecting something more akin to an E-ink screen considering it only needs to display text however it is not the case. Regrettably the product is near essential for patients with early dementia, however there is a huge mismatch between the product quality and price they're asking for.
I cannot emphasize enough that the personal attention I received from Relish was above and beyond what most companies do. The clock was detained through no fault of their own, yet they emailed me to check if I got it. They were in touch everyday.Then when I got the clock there were things I was confused about, yet I was given individual attention via email to help me with the setup
Just bought one for my Father-in-law who was still struggling along with his FM radio. He needed better reception and simple controls due to sight loss. He is very happy he can now listen to a couple more channels which have the kind of content he wants to listen to. The unit does seem expensive for a simplified radio, but it has made his life easier. He commented today that it would be useful to have a carry handle, for when he moves it between rooms (on battery power). So maybe that could be considerd
I ordered a dementa friendly radio for my mother - unfortunately her room doesn’t have a good signal and she got very frustrated with it on first listening. I asked to send it back and then realised either the care home had thrown away the box or my mother had destroyed it. I explained this to customer services. Amazingly I was given a refund and told to donate the radio to someone who could use it ( the dementia ward upstairs are so grateful , given to someone with no family ). So fantastic customer service and a welcome surprise. Thank you Samantha and the team.
I'm am so pleased with all my purchases . I sent for 2 puzzles at first, we really enjoyed doing them together. I have since bought the clock, the radio (which my husband loves) and 2 more puzzles. Each order was delivered the day quoted or 1 day earlier..Thank you relish for such wonderful ideas that can makeour life easier.
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We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.
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