Review Time
I recently used retainer xpress and I couldn’t be more pleased with my experience. I opted for the same-day collection, which was incredibly convenient, and I left with my new retainers in hand. The quality of the retainers is fantastic, and I can already feel the difference they’re making.What made this even better was taking advantage of some valentine’s offer they had, which gave me a two-set deal at an unbelievably affordable price. Honestly, for the price I paid, I was expecting much less, but I’m thrilled with what I received. The retainers fit perfectly, and the entire process was seamless from start to finish.I would highly recommend retainer xpres to anyone looking for high-quality retainers at a great price. The customer service was friendly, the process was quick, and overall, it was an excellent experience. Definitely worth it, and I’ll be telling all my friends about it!
I needed a short term replacement for a lost Invisalign. The team went out of their way to help and I was able to get a well fitting replacement within 24 hours.As I went to the store I met the team in person and was impressed with their professionalism and quick response time. This is a genuine business offering a valuable service.
Received my upper & lower retainers today & they fit perfectly! I couldn’t get my upper mould right a few times but the team were really helpful & glad it was done right eventually. I sent off my moulds & received my retainers just 2 days later. Thankyou!
Really rude customer service - they make you pay for extra moulds if you don’t do the first and spare correctly (though they’re really tricky to get right), then have to wait for them to be delivered. The person on WhatsApp told me ‘we have many other customers that don’t have any problems’ when I said it was difficult to get right. They arrived eventually and they are loose when they’re on - so I don’t think they’re doing much to hold my teeth in place. They’re hard to get on, but once they’re on, they’re loose around the actual teeth. Next time I’d just go to an actual orthodontist where they’re probably a bit politer and more effective. It took about a week and a half for them to arrive and I hardly wear them because they’re so loose, so don’t do much anyway!
Amazing service. I already had moulds from my orthodontist when I got my braces off and I was able to send these to get my new retainer made. I sent my moulds off on Monday and received my new retainers on Thursday as well as my moulds back wrapped in bubble wrap. Customer service is very good and accommodating. Will definitely be using them again when I need another retainer. Dentist quoted me £360 for upper and lowers. Paid £110 here.
My previous retainers had past their best lately after a few years of looking after them. I was apprehensive using an online service for new retainers instead of using my local dentist. My local dentist quoted me just shy £200 pound for one set of both top and bottom retainers. I decided to bite to bullet and try retainer Xpress after seeing the good reviews. Less than 24 hours later the moulding kit arrived in the post. You get a moulding kit pair retainer, a plastic tray and a spare moulding set pair retainer. Instructions are very clear and straight forward. There is also a video walkthrough for extra guidance. Once complete, you send a picture or video to their WhatsApp number and have your mould approved before sending off. I personally did one correct and one wrong. I was advised how to correct my mistake and offered live advice (at suitable times) if needed. Once all completed and approved, you send off the moulds in the pre paid for envelope. You get an email to confirm when they have received it (next day) . A day later I received my retainers and they fit perfect. I’m very happy with their service and would recommend! Thanks Michael
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