Review Time
Absolutely love the green 1940s ditzy floral dress -- but somehow managed to goof up and order the wrong size! Customers service, though, came to the rescue. 😊Yomi was on the case immediately and straightened things out for me in a snap! Looking forward to wearing this lovely dress on Easter! So many others to choose from, too! I'll be back for more from Retro Stage!
I have only purchased 2 things so far. A purse and a pair of shorts. I love my shorts, they look like a skirt. They are very comfortable. The purse is very small but that was my fault because I didn't read the description properly. I love their dresses. I will be buying in the future.
(See updates within review as of 042925)I was expecting to leave a much better review than this. The quality of the clothing is not "bad", but I am glad that the clothes are not very high-priced, as the quality is not extremely good, either. The sizing is a little frustrating, because what it listed actually puts me in between sizes, so that I ordered the higher size, just in case. Only 2 out of 4 items work, simply because I can use an elastic belt on top to give myself some shape again. The other 2 items will just remain too big unless I pay to have them altered---which would cost more than the items. So, I inquired about returning or replacing them, as a few reviews made that sound like it had been a positive experience---at least in getting replacements, anyway. It *seemed* like it would be good, because they suggested that as the time would take very long, and I would be paying more shipping each way, that instead of returning my items, they could replace them with any 2 items of my choice for a total of $22 more. I decided to do that, researched what I wanted, let them know. 2 weeks later, I had not heard anything, so I reached out. "Coincidentally", the next day I receive a notice of a tracking number. They literally had not even dropped either item off to the shipper until I reached out, and at that time, they blamed this on one of the items being out of stock, which it still was. I asked why I had not received notice any sooner about the delay, and there was never really a response to that other than a minor apology. The 2nd items seemed to have been shipped some days later. . .But here I am 4 weeks after I placed the replacement order, and I have received nothing. The tracking numbers they provide give VERY vague information. I have no idea where anything is. So. Don't go into this with very high expectations. I typically buy secondhand clothes for the sake of environmental and human rights concerns. I made an exception in this case due to needing some retro style items. I am uncertain if I will be buying from here again. We will see how these replacement items fit, in the smaller size, if they ever get here. Update: The other items arrived, and both are a little too small. A set of pajamas and a dress in the smaller size. So, the size small is too small, but the size medium items are too big. Unfortunately at this point, it means that 4 out of 6 total items purchased are not usable, and it was a lesson that cost me around 120 dollars or so. (And the "usable" items are only usable if I put a belt on them.) I do appreciate the thoughtful & kind response, even if it has not changed the outcome for me.
The customer service experience Retro Stage has given me has been phenomenal! i spoke to Yomi when I needed help, and they have been very quick to respond, very understanding and reasonable with their offers. The quality of their product when I received it was very nice to the touch. However, I did accidentally order it in the wrong size. I contacted the company about this issue, and we were very easily able to figure out the issue! Thank you Retro Stage, I am thoroughly pleased with your quality and customer service. I look forward to making more orders in the future.
I have ordered dresses from Retro Stage before and they always come in high quality exactly as pictured. The one time I had a problem with an item (it came in the wrong size) Yomi in customer service was a huge help and made the process of fixing it quick and painless!
I love the clothes offered at retro stage and it turns out their customer service team is just as great! I ordered the wrong size item and after I contacted the company, Yomi was quick to respond and offered me a few different options to help get the corrected item over to me. I'll continue to shop at retro stage!
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RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more
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