retro-stage.com

4.6
4.6 Based on 881 reviews

RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our product...

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Average Rating

4.6

/
5

881 Reviews

5 Star
84%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
7%

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Review Time

VM60
Fantastic Christmas Dress with Excellent Quality!

I purchased a Christmas dress and was blown away by the quality! The fabric is beautiful and incredibly comfortable. It arrived on time, and when I encountered an issue with the order, the support team was quick to assist me.

5
Date of experience: Jan 01, 2026
SmileRaph2579
Terrible experience with the service.

I placed two orders with the company. My second order included a presale item, and I only found out after purchasing that nothing from that order would ship until the presale item was released. When I requested a refund for that order, they rushed to ship part of it to avoid giving me my money back, and now I have to dispute it with my credit card company as a fraudulent charge. My first order, which did not include a presale item, arrived, but one product was completely defective and poorly sewn. The sizing was inconsistent across all garments, even though they were labeled the same size. One of the dresses felt so cheap and poorly made that it resembled a discount Halloween costume. The materials are subpar, the craftsmanship is sloppy, and it doesn't compare to what was shown online. The support team will do anything to avoid processing a refund. I regret spending money here! I've purchased $5 dresses elsewhere that are of better quality than this. These clothes are cheap, poorly made, ill-fitting, and resemble knockoffs. The entire site feels like a scam. The company seems to be focused solely on making quick profits. I exchanged several emails with the support team, and while they claim they'll assist with returns, they haven't taken any real steps to initiate the process. I even received an email saying to send the items back and provide carrier information, but they offered no shipping details to facilitate that. Additionally, they expect me to pay a fee for the return and cover shipping costs, despite the fact that the garments were defective and unusable.

1
Date of experience: Dec 25, 2025
Lorelei Harris
Consistently Impressed with My Dress Purchases

I have purchased multiple dresses from the company, and I have consistently been very pleased with them. If any issues arise, their excellent customer support team resolves them immediately. I am extremely satisfied with the service and highly recommend it to others! 100/100. Best regards.

5
Date of experience: Dec 25, 2025
Stanley Barnes
Initially worried, but thrilled with my order!

I was concerned I might have been scammed, but my package finally arrived and the outfit is absolutely stunning! I've already placed a second order. The gingerbread pantsuit is perfect for the holiday season.

5
Date of experience: Dec 24, 2025
Garrett Baker
This holiday retro dress was a hit at my party!

I wore this holiday retro dress to my holiday gathering and received fantastic feedback! It was amazing and of great quality! Highly recommend! The support team was incredibly helpful!

5
Date of experience: Dec 19, 2025
Donna Patterson
Extremely Disappointing Experience

I ordered a holiday dress in October and after 3.5 weeks without any updates, I reached out to ask for a shipping date. I was informed that they no longer had my size available. I'm certain that if I hadn't contacted them, they would have kept my money. I opted for a smaller size of the same dress and waited. When it arrived, the quality was terrible and it was way too large—completely unwearable. I contacted them again and was informed that I would need to cover the return shipping fee, which was understandable, but I also had to pay for the new shipping and an extra $18, even though the new item was less expensive than the original. I truly believe this is a fraudulent company. Avoid them if possible.

1
Date of experience: Dec 15, 2025
Maud B.
Quick Delivery and Cute Dress, but Sizes Run Small!

My dress arrived faster than I expected and is absolutely adorable! However, the sizes are a bit smaller than I anticipated. I usually wear a size 0 and ordered the xs-2, but it was a tight fit. I was concerned about returning it, but the process was incredibly smooth thanks to the support team! They were very helpful in facilitating my exchange, and I can't wait to buy more cute items!

5
Date of experience: Dec 05, 2025
Cedric Morgan
Return Experience

I absolutely loved the new festive holiday dress I received! I needed a smaller size and reached out to customer service, where I was assisted by a representative. They made the return process quick and easy. I highly recommend this service for all your clothing needs!

5
Date of experience: Dec 05, 2025
Le_Laosien14
Excellent Support!

The quality of clothes and shoes is fantastic! I ordered a size too small and received a quick response regarding an easy exchange from the representative. She was a pleasure to work with and provided a swift solution, especially since the heels were for a party to match a stunning dress I ordered. Everything has been resolved, and I will definitely be ordering again!

5
Date of experience: Dec 05, 2025
Hilary Harris
Incredible Assistance

The representative was extremely helpful and accommodating. Thank you so much!

5
Date of experience: Dec 05, 2025

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Business Details

  • RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more

  • email service@retro-stage.com
  • call 8333113320
  • language https://www.retro-stage.com

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