retro-stage.com

4.6
4.6 Based on 881 reviews

RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our product...

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Average Rating

4.6

/
5

881 Reviews

5 Star
84%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
7%

Filtered Reviews

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Review Time

Posy Hughes
Item never arrived

Ordered a dress and a cloak. They told me the dress was out of stock and to replace the item. The cloak never arrived - I think it got stolen at delivery. I filed reports for my missing mail and told Retro Stage what happened and they did not care. The cloak was $45, out the window.

2
Date of experience: Oct 01, 2022
ELRALYDCH17
Great Customer Service

I bought two dresses for my mothers 60th birthday party, so I emailed customer service just to make sure that I would receive them before the event. Sammy explained to me that one of the dresses was out of stock so it wouldn't be delivered before the event, so I asked to exchange it for another dress and customer service was so quick to help me out. Will definitely buy from them again. Thank you!

5
Date of experience: Sep 28, 2022
geryxD1586
Placed an order I have the order…

Placed an order I have the order number, but everytime I try to reach someone I get offers from dish, life alert stupid thing I have no need for. When I used the chat box it says they are unavailable even though PST time is only 2 hours behind us.

1
Date of experience: Sep 26, 2022
Cary
Horrible Return Customer Service

I have asked for a refund but have been ignored customer service is awful and I will never buy from this again. I wish I read these reviews before I wasted my $$$.

1
Date of experience: Sep 12, 2022
Ember Fisher
This place is hit or miss

This place is hit or miss. Truly more hits than misses though. I have purchased five dresses, only one was poorly cut, the others have been either great or fixable. I got a crinoline that was surprisingly expensive for how lacklustre it is. Barely any poof at all. The picture shows a practically square-dancing amount of poof and I got something that looks like a dollar store costume.I get heaps of compliments on the dresses though. Depending on the dress they could be great or medium quality, but something I don't mind wearing to work, so if it gets wrecked, I'm not in tears. And I truly do look fabulous. I'll keep cruising vintage stores for the undergarments, but I'll likely be back for more dresses as the 50's take over my wardrobe.

4
Date of experience: Sep 04, 2022
Antonia C.
Scammers!

Suit didn’t fit - when I asked to return, they offered several options like $10 refund plus a discount. I insisted on returning for a full refund (as their website states you can). I paid an additional $7 to send the item back, with tracking. The tracking number states that the address can’t be accessed for delivery!! I used the exact address they provided. What a scam. No refund, PLUS additional time and money to ship back. I contested the charge with my credit card company. Do not buy from them!!

1
Date of experience: Sep 01, 2022
NR36
Love

Love! I ordered a few outfits and they are so cute!!! They fit perfect and I get non-stop compliments when I wear them. I will be buying more!

5
Date of experience: Jul 22, 2022
Thomasina Foster
I recently received my order and love…

I recently received my order and love it. I reached out to customer service at one point with a question and they followed up asap.

5
Date of experience: Jul 20, 2022
So cute and really great quality.

5
Date of experience: Jul 15, 2022
Rathbone Wright
I was Worried about shipping as CanadA…

I was Worried about shipping as CanadA post won’t list foreign tracking numbersI got in touch with retro stage they tracked my package and assured me it was close by. Great experience, super fast shipping and love the products

5
Date of experience: Jul 11, 2022

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Business Details

  • RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more

  • email service@retro-stage.com
  • call 8333113320
  • language https://www.retro-stage.com

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