Review Time
Awful - I will never buy from them again. Having ordered lights, I then received a message to say they didn't have any in stock - although the website said they did. It then took 3 weeks of chasing to recieve the order and when I did, the lights didn't work. I'm yet to hear from them about what they are going to do to resolve the situation.
Awful - I will never buy from them again. Having ordered lights, I then received a message to say they didn't have any in stock - although the website said they did. It then took 3 weeks of chasing to recieve the order and when I did, the lights didn't work. I'm yet to hear from them about what they are going to do to resolve the situation.
Website is clearly a scam for many of their products - paid a large amount for high quality bath mats that are less than dollar store quality...I initially called them Walmart mats but even Walmart has higher quality standards. When requesting a refund, the company asked for a video of the products highlighting the issue - are you kidding? Let me return the product - DO NOT BUY FROM THIS SCAM SITE. UPDATE - The company did reach out and offer a full refund, no questions asked -- though the fact this product was even being sold in the first place is highly questionable, but if was handled appropriately so I am increasing to 3 stars.
Products of very poor quality. Paid 50 pounds for something no worth even 2 pounds. Coat rack, all nocked and scratch, pieces has being staple so badly they coming off. Basically it is pallet wood with a cheap stain. Nothing properly finish, fittings no design for purpose. Timber quality the cheapest posible.Customer service after 3 emails and this review they contacted me and offer me a refund and a replacement item. I reject the replacement and i waiting for the refund.So if you want something stylish and quality avoid this company.I will never ever buy something from them
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Royale Basic exists to provide royal living elegance to all people in their daily environments. Since 2024, we've delivered thousands of carefully curated innovative products that blend sophistication with simplicity. Our mission is to make every home feel like a palace, where luxury is not just a privilege—it’s a basic right. Our mission is to help you achieve royal living through products that will make you feel like royalty.
At Royale Basic, we believe that every home deserves the touch of elegance. Our expertly selected innovative products make it effortless to elevate your space, so living like royalty becomes a basic part of your life.See more
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