rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Bill
first you tell me I still need to pay…

first you tell me I still need to pay after I paid you. then you want to interject pay pal AFTER I paid with a credit card. Nothing about when you will ship or a tracking number etc. Feels like a bad deal right now...

2
Date of experience: Mar 30, 2024
heron stone
i haven't received any info on when it…

i haven't received any info on when it will be shipped or when i can expect to receive the penhowever, i’m really looking forward to its arrival (whenever that might be)i’ve been looking for this particular pen for at least twenty years. i hope it’s in as good a condition as the fotos suggested.thanks for the reply... "Please note all order information, including shipping date and tracking, are entered in the order, and your order displayed all that information, including the tracking number."but i can't find that info anywhere ? where can i locate it? can you send it to me again"Please note all order information, including shipping date and tracking, are entered in the order, and your order displayed all that information, including the tracking number. Choose My Account in the upper right and then Orders. View that order to see all relevant information, including tracking."thanks for your quick response...but i don't see My Account in the upper right corner.i see "HS heron stone" with a dropdown menu consisting of My Reviews, My Settings, Help and Log out... no My Account or Orders.can you just send me the info please?thank youheron.....................................................OK... i found itTHANK YOU

3
Date of experience: Mar 28, 2024
s williams
Kings of Spamming you and sending multiple emails every day. Inbox polluters

Update ..Despite the reply from Ruby lane who reported my review and tried to get it removed I can confirm I AM STILL Receiving UNWANTED EMAIL...More came yesterday. So I have reported as spam. Ruby Lane if you want proof I have a screen grab of my inbox.Spam, Spam, Spam, Spam SPAMMERS.I opened a profile to see if it was worth checking this site out to buy and sell through. From that moment I received daily, multiple daily marketing emails. I unsubscribed from all emails more than once and then that seemed to make it even worse. Today I received 10 emails in 1 hit before 8.39am. I would report them to the ISO for breach of GDPR but as Ruby Lane is a US based company that wouldn't stop them. If you want your inbox jammed up with junky, spammy, sales messages then this is the platform for you.

1
Date of experience: Mar 27, 2024
Susie Graham
Reasonable price

Reasonable price. Quick ordering. Nice photos and great description!

5
Date of experience: Mar 21, 2024
Susan B.
Happy With My Ring!

My beautiful vintage ring arrived on March 23, two days before I expected it, following a cross-country journey. It is even prettier than the Ruby Lane photos showed, and I am delighted to have it. The price was very reasonable, especially in comparison with similar rings.

5
Date of experience: Mar 20, 2024
Marta Rico
The only thing I don't like about Ruby…

The only thing I don't like about Ruby Lane is the new format for sellers to present their items, the previous and long standing format was much convenient and easier. Everything else is perfect.

5
Date of experience: Mar 17, 2024
James Thayer
I wrote my earlier review stating I was…

I wrote my earlier review stating I was unable to communicate with the seller. Rubylane then pointed you that I missed a circle that said contact seller. I was new to RubyLane and must have missed seeing the circle for contacting the seller. MY FAULT! So sorry!

4
Date of experience: Mar 15, 2024
Nina Crow Placek
This vendor offers wonderful delights.

This vendor offers the sort of collectibles I adore. She is very polite and helpful.

5
Date of experience: Mar 15, 2024
Mike Sargent
Excellent dealings

Excellent dealings. Item shipped promptly; as described. Recommend dealing with.

5
Date of experience: Mar 13, 2024
Kayann
You will definitely find something fabulous on this website!

I recently came across the Ruby Lane website and I love it. There is such a vast variety of items for sale. It is so much fun to go through the entire website and see what is available. It is very enjoyable! The prices are great and there are so many items that I remember from when I was younger. I love it.Thank you

5
Date of experience: Mar 12, 2024

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