Review Time
Please do not waste your time and money! I placed an order and paid $25 for expedited shipping. My receipt says my order will arrive in 3-5 days. After I did not receive it, I contacted customer service and they said I didn’t pay for expedited shipping even though it is reflected on my receipt. They also told me that even with expedited shipping, it still takes 7-10 days to process the order. Who wants to wait a month for an order? So far, customer service is terrible and they only communicate in the early hours like 3:00am. Since I placed 2 orders (the second order was made later and without expedited shipping), I asked them to cancel both and they are pretending like they don’t understand. This is not an honest company. Beware!
I recently ordered a pair of earrings from Sayabling, and I am absolutely thrilled with my purchase! Each piece of jewelry is crafted with stunning stones that exude a magical allure. The earrings I received are not just accessories but true works of art that instantly grab everyone's attention. The intricate design and quality craftsmanship make these pieces perfect for every occasion. If you're looking for collector jewelry that stands out, Sayabling is the brand to trust. Highly recommend!
My experience was great because there was a wide variety of items to select from. What made my experience not so great and where improvement is needed is in communication. I had to send a message a week after I placed my order because there was no communication since I placed the order. No updates, nothing. This was very unusual.
In trying to return 4 rings for smaller sizes I was offered 20.00 to keep give away or sell to someone else. Then I was informed I would have to pay to ship to somewhere in Japan with no security they would receive it. I was in email contact with a representative named Irene who at one time offered a discount on my next purchase. Really? Buyer beware of this company. Also other companies on social media ads offering the same jewelry. The rings I did get in the right size are beautiful, just don't expect good customer service. Save yourself any attempt to return anything. The forms to ship overseas and the cost for insurance and postal fees was way over 100.00 I for one will not do business with this Asian company again. Your pkg. will come marked from a U.S. address but you cannot return to that address. Like I said....buyer beware. I will continue my semi precious jewelry purchases from jtv.
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