Review Time
I had to travel on a plane & I would never have been able to have done it without the scottevest. I am have a bad leg & use a specialty walker so it gave me peace of mine knowing everything was "on my body" within "easy reach" and that I didn't need to depend on a bag or purse or another person for passports, credit cards, wallets, meds, glasses, water bottles, cell phone, charges, boarding passes, pens, notebooks, or even the occasional iPad. I think I heard about you on a Travel blog. Thrilled to finally get the right the right size before the trip. I measured & read reviews & had to return 2x before finding the correct it. I kept going DOWN sizes. I got the lightest west w/ 16 pockets in black. So loved the vest. 💖. Handy for day outings too. Packs A LOT!
This company shipped a Revolution Plus 2.0 Jacket that was damaged with stuffing coming out of one of its pockets. When contacting scottevest, they told us to go to a tailor and also raised the possibility thay we did this to request a discount. They claimed this has been their experience. For a $375 jacket, their customer service is poor and insulting. They proceeded to give a 10$ coupon usable only on their website for placing the burden of quality control on the customer. Don't waste your time.
The sizes run very small so I originally bought a medium even though I normally wear a small but even that was tight. I exchanged it for a large which fits perfectly with room for all the items I plan to put in the various pockets. I haven't traveled with it yet but plan to soon.
Though the idea of multiple pockets has it's merits, the vast majority of products are made from terrible, unbreathable synthetic fabrics. Pricing is phenomenally high. Worse yet, if you have gift cards, the site will only allow you to use one gift card per purchase. You can not use multiple gift cards to get a reasonable price. Ultimately, I chose to let the gift cards go to waste rather than be forced into using them for overpriced, synthetic fibers that would make me uncomfortable.
Customer service is a joke. They say the CEO reads every submitted comment, so after calling them out on this, he called me. They recognized that they had a faulty product and quit selling it (rhinestone zipper wasn’t functional & finally decided to quit offering the product). I had a Bling Rhinestone Chloe jacket that after extremely light usage quit working altogether (zipper totally malfunctioned) & a new one hanging in my closet that I finally just sold off because I’m not cool with a company not standing by the products they sell. He basically told me he stood by his decision to offer me $20 in rewards points toward my next purchase. Their products start on average around $150+. Needless to say, these jackets are hella expensive & they have many zippers. If a company doesn’t stand by their products or their patrons, they don’t deserve good ratings. I’ve lost total respect for and desire to purchase from this company. I gave them the opportunity to work with me before these posts. They refused. As promised, reviews are being publicly posted.
Bought the RFID Travel Vest for Men in medium. Vest didn't fit as anticipated so had to return and purchase a smaller size. Haven't used it for travel yet but vest seems like it's high quality and I'm looking forward to trying it. Rating this a 3 because of the company's return policy that the customer must pay for shipping and handling if the customer doesn't consult a fitting specialist. The verbiage on the website is generic and misleading. Quality is nothing without good customer service. I could have purchased the vest through Amazon, who guarantees free returns. I didn't because I wanted to ensure the company got as much of the profit from the vest as possible. I even sent a note to the Scott, the founder and CEO, who apparently "reads and responds to all e-mails" but didn't hear back. I love supporting small business ... especially ones with good ideas/products. That said, not sure I'll buy from this company again given my customer service experience.
I’ve had several vests and shirts from Scottievest. I like the design but have not been impressed with the quality. They are a great marketing company but horrible on customer service. I’ve tried several times to get a return authorization to no avail. I also had a warranty claim with no follow up. I done with this company and will be looking else where.
CANADIAN'S DO NOT BUY I am from Canada and purchased 2 shirts from the SCOTTeVEST website.It was shipped and arrived as promised however the duty I had to pay ($68) brought the product to a ridiculous price point. I haven't even opened the package yet as I am so upset.
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