Review Time
I am very pleased with this dress. The color is exactly as pictured. The shipping was amazingly fast. I ordered a size 14 (usually 12) given the distance and thinking it would be better big than small, and the fit is excellent. The material is beautiful soft corduroy. Perfect for fall.
I had high hopes as I have good experiences with a similar company. Unfortunately SeamsFriendly did not live up to expectations. The dress that was very poor quality, including a cheap zipper that will not zip-up properly as it's not properly installed at the waist, and obstructed by a seam. If they had used a sturdier zipper, this would not have been a problem. I have requested a return but they will only refund the cost of the basic dress, not the customization. So, I'm left out of pocket even though the item was faulty. I will not be using SeamsFriendly again, and will go back to eShakti, which has given me much higher-quality products.
I ordered 4 items, 2 arrived well after the advertised delivery window and the other 2 took a month to arrive. One item was wrong, I had paid extra to have it made in a different colour. I was told I'd be refunded for the return of this item plus postage, they admitted it was their error. I returned the item 3weeks ago and they are now ignoring me, especially as in the mean time one of the other dresses has started falling apart after being worn once, I've requested a refund for this too. Silence form the company. I have written to them repeatedly, and am now down over £100 for two useless dresses (one of which they now have back) and the cost of return postage to India. Stay well away!
I have a few clothes from SeamsFriendly now, and they are some of the most worn pieces from my wardrobe. The fitting is so perfect, that I keep wearing them everytime I step out. The fabric feels comfortable to wear in the harsh summer season as well. Really happy with my purchases and will keep going back for more!
I originally received my order on October 4, and the dress measurements were not the ones I sent while ordering the dress. In the pics, you can see that the dress was too big; it looks like they took the size from the rack and did not sew a new one according to my measurements.After talking to them and convincing them that I didn’t want the dress and to take the dress to a seamstress would cost me more than the dress, they eventually agreed to accept it back.So, I sent it the first time with the tracking number on October 11, and they received it on October 20.For some unknown reason, they sent the same item back to me by mistake, and I stupidly agreed to accept it so they won't pay a fine.I returned the order to them on October 27 with a new tracking number. The order arrived in India on November 7, and nothing happened afterward.I waited a month, gave up on their response, and contacted PayPal. About an hour later, I received a refund.They contacted me afterward and said they would refund my shipping costs (18$). 3 months later, and nothing.I am giving them, a 2-star review because the fabric was ok.They say there are free returns, but I had to convince them to return it (I don’t like doing it).It was a nightmare to get a refund, and I never received the shipping fee back.------------------------------------------------------------I cannot reply to the company's answer, so I am editing my post. Why couldn't you send me a message after having a problem with my Paypal account that you eventually refunded my money? When the issue was on your side (Sending the same order twice), you contacted me very quickly. Even a small company needs to have good customer service. Just a reminder, I still didn't get my shipping fee back from November 22 (Now it's April 23). And thank you, but no thank you, I rather not shop with you again.
Carrying a purse all the time is so annoying, so I was looking for a dress with pockets. That's when I came across this website. And they also had Free Size Customization!!! I had to order - it was perfection!Not only does my dress have pockets, but it is also the PERFECT fit! Comfy & Soft upon wearing, it is worth the money spent on it. I'm definitely ordering more!!
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