self-portrait.com

3.1
3.1 Based on 233 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.1

/
5

233 Reviews

5 Star
51%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
44%

Filtered Reviews

Filter Reviews

Review Time

Victor Wilson
Outstanding designs and helpful customer service support!

Garments are beautiful and really helpful customer service who helped me throughout my shipping process with so much patience and guidance! Always a big fan!

5
Date of experience: Jul 17, 2024
CesarEsMiAmor83
Self Portrait - Fashion + Support!

Self Portrait is a fabulous brand - gorgeous styles and excellent craftsmanship. But what truly stands out about this company is the customer support team. I truly believe the team at SP is the best of the best - there are a team of people that go out of their way to make sure the customer feels supported. Last minute changes are honored, tiny details are never overlooked, and what may seem like silly questions are answered with so much thoughtfulness - truly the list is never ending! This is rare for luxury brands, I know we have all had experiences with one brand or another that made us feel like shopping with them was a burden. But not with SP, this is the one rare instance where customers are cherished and supported. I want to give a special shoutout to Jacqueline, she is truly a gem! What was probably going to be a complicated order, was made effortless because I had Jacqueline supporting me and providing me with guidance every step of the way. She has a heart of gold and I truly don’t know how to fully express my gratitude! I hope the SP Teams knows just how lucky they are to have such a caring and thoughtful employee as Jacqueline! If you’re considering shopping with this brand, let me tell me it’s the best decision you’ll ever make! I have collected so many pieces over the years - the styles are timeless and the about of detail that goes into each item is breathtaking! I’m truly biased towards the dresses, it’s my one weakness! So head over to the website and shop with ease - you’ll love the items and the team that makes sure you are supported every step of the way!

5
Date of experience: Jul 15, 2024
Geoffrey Reed
Amazing customer service

I want to thank Self Portrait for their amazing customer service. I had bought a dress for my wedding which I couldn’t wait to wear and when an issue arose they were really helpful and kind around letting me swap sizes. Other brands wouldn’t have done this!

5
Date of experience: Jul 15, 2024
Carol
Amazing customer service when I need…

Amazing customer service when I need help regarding a return. Daria was lovely and very helpful.

5
Date of experience: Jul 12, 2024
Alberta Morris
Very friendly customer service

Very friendly customer service, dealt with my query promptly! I ll shop again

5
Date of experience: Jul 10, 2024
Tommy Howard
This brand is QUALITY!!

I have so much love for this brand. Are they expensive? Yes. Are their garments the highest quality, most well designed, comfortable, BEAUTIFUL pieces you’ve ever put on your body? Also yes. I felt inspired to write this review after doing a large order with another well-known brand at a similar price point (Retrofete). I was feeling the pieces side by side and the difference in quality, comfort and design was HUGE. I will only be going to Self Portrait for my clothing splurges from now on.

5
Date of experience: Jul 10, 2024
Kathy A.
Amazing

I bought my first dress from Self-Portrait for my graduation. It was lovely, great quality, and the fit was perfect. I will definitely purchase again for my next occasion :)

5
Date of experience: Jul 06, 2024
Charley Taylor
Very kindly and quick service

Very kindly and quick service, good quality

5
Date of experience: Jul 03, 2024
Jennifer
Unwelcoming and almost hostile

I came very determined to buy a dress I found online but a highly unwelcoming treatment of the personnel managed to put me off. (Sloane Square store)

1
Date of experience: Jul 01, 2024
Bobby Bell
Teal Sequin Maxi Dress…

I purchased the Teal Sequin Maxi Dress for my daughters Debs. The dress is beautiful and the quality and finish is exceptional. It withstood 16 hours of wear without a sequin lost!

5
Date of experience: Jun 27, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More