self-portrait.com

3.1
3.1 Based on 233 reviews

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Average Rating

3.1

/
5

233 Reviews

5 Star
51%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
44%

Filtered Reviews

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Review Time

Sylvia Clark
Friendly and responsive service

Friendly and responsive customer service that resolves any issue quickly, along with beautiful products, especially their dresses.

5
Date of experience: Nov 14, 2025
Loretta R.
I found the perfect dress!

I emailed the team with a question and received an immediate response. Great customer service!

5
Date of experience: Nov 14, 2025
Weiwei Cai
Excellent customer service

I’m so impressed with Self-Portrait’s customer service! They went above and beyond to help me. The team is super efficient, kind, and professional. It’s rare to see this level of care and attention these days. Truly appreciate how smooth and thoughtful the whole experience was!

5
Date of experience: Nov 12, 2025
Mario Clark
A true 5-star experience & first-class service

A genuine 5-star experience, along with a beautiful dress. Special thanks to the representative who ensured my wife received her dress for our holiday and kept me updated on the delivery.

5
Date of experience: Nov 12, 2025
mzna Alaey
Really like it

Such an elegant piece — high quality and beautifully tailored. Highly recommend!

5
Date of experience: Nov 08, 2025
Debbie
Very poor refund timeframe

Very poor refund timeframe. They have your money in their bank for weeks. Other companies like mint velvet, asos with much bigger shipping and refunds than self portrait can manage returns within a weekI wont be using again. I wont be a 1000 out of pocket for their incompetence. Steer clear unless you live near a shop to accept refund directly

1
Date of experience: Oct 30, 2025
B.Gannon
Just the best!

I've ordered several items in search of perfect outfits for my son's wedding. Not everything was the right fit &/or look & the Customer Service group has been amazing in assisting with prompt returns/refunds as well as handling a couple of unique situations.I'm a huge fan of S-P clothing & the exceptional customer service they provide!

5
Date of experience: Oct 28, 2025
Silvana Falzon
Beautiful dress and excellent customer service

I ordered the Black Sequin Knit Tailored Midi Dress in size L. I am 170cm tall and a UK size 14. The dress fits perfectly. It is so beautiful. Very high quality material. Very elegant. They shipped the wrong belt with the dress. Customer service were extremely helpful and shipped the right belt out to me immediately and arranged for DHL to pick-up the wrong belt. I'm very happy with the product and with customer service.

5
Date of experience: Oct 24, 2025
Gema Banks
Very responsive and quick customer…

Very responsive and quick customer service.

5
Date of experience: Oct 14, 2025
Alexandra Norberg
Quick shipping and amazing customer…

Quick shipping and amazing customer service. Great quality clothing too!

5
Date of experience: Oct 08, 2025

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