Review Time
Love the product easy to use and comfortable.
Delivery was about 2 weeks.
Only issue I've had is to tighten or loosen the buckle doesn't move freely. So you have to change without them in carrier or attempt to hold baby in position whilst moving. Definitely not a hands free carrier. But makes a big difference, that extra support saving my wrists getting so sore. I'm glad I've bought one.
Overall, the product is sound and serving its purpose. I did not buy it thinking I could be hands-free, so I'm happy that my hands are mostly free because you definitely have to hold your baby while in the carrier. That's especially true the smaller the baby. It was not clear that this product is not shipping from the US, and it took almost 3 weeks to arrive. Tracking did not update and therefore was not helpful.
Love the product easy to use and comfortable. Delivery was about 2 weeks. Only issue I've had is to tighten or loosen the buckle doesn't move freely. So you have to change without them in carrier or attempt to hold baby in position whilst moving. Definitely not a hands free carrier. But makes a big difference, that extra support saving my wrists getting so sore. I'm glad I've bought one.
I'm not going to lie, reading the reviews I thought is been scammed, and wrote my money offIt did take a little while, but I emailed them to follow up on the order and got a fast reply, which gave a full update, wasn't just an automated response (considering half the reviews say they get no response at all etc) But it got delivered the next day, the quality is good, carrying is good, little one likes it Maybe they have improved everything following the bad reviews, but my experience was absolutely fine and positiveGood customer service, a little long on the delivery but it came absolutely fine, probably because I didn't have an estimated date of delivery I was a bit worried. But yeah everything positive for meGoes to show, don't take every review as gospel
I am really happy that I made this purchase! It's great how lightweight and compact it is for carrying around the house or bringing on the go! I also love that it allows me to carry my toddler hand free with a bit of ease for my back. The only negatives I have seen so far in using it is that it's a little difficult to adjust. I have had to get my partner to adjust when I've got my baby in the sling. I wish there was an easier way I could adjust while carrying them. Also, I find that keeping the strap on my shoulder is a little tough - it often slips up. That being said, this sling is a great idea and I'm honestly amazed how great it is with a toddler!
Customer service was second-to-none, really high quality!! I put in a an old adress and they fixed it on a weekend with swift response and followed up with me on the delivery. Unfortunately, the product did not live up to the same standard. The key selling point og the carrier is the ease of use, but the straps don’t work like in the commercials, rendering it much less convenient and adjustable than expected.
Never arrived. Oddly, the tracking info was EXACTLY the same as another order I placed with a completely different company. What are the chances - unless the tracking info is a randomly generated misinformation. No response to my queries. 12/2 In fact Rosa did reply to me with a very professional response. While I appreciate your reassurances - I still do not have the product within the committed delivery time and the “final mile” sorting warehouse is not providing any details - nor does it have a stellar reputation with Canadian users. Have checked link sent with original order - item is stalled as of 11/28 (batch update 12/1 & 12/2 and item still not moved) This may be MY fault, as I’ve come to expect more from retailers in using logistic companies more efficiently.
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