Review Time
Ordered two items. Both good quality, but the sizing for men’s jewellery is tiny and the returns process is expensive!
They charged a return processing fee and the shipping cost, which is not cool.
I’ve ordered an item and it’s been marked as delivered but I have not received this. I have emailed the company and awaiting a response. I’m hoping this gets resolved quickly. Can’t comment on the quality of their products as yet - with obvious reasons
Fast delivery and purchased item (Silver Estoc Necklace) was great. Only downside was the packaging/gift box was quite dusty/dirty for some reason? Made the overall impression of the product seem cheaper. Aside from the presentation, I'm very happy with my purchase and would buy from Serge DeNimes again.
Initial customer service was helpful and quick. The items I purchased look as described and were nice however, I ran into issues with fit and design. The rose bracelet part of the evermore collection had links that were fitted in a mismatched direction making them raised so the bracelet won’t lay flat when wearing it. The rose signet ring also part of the evermore collection was definitely sized wrong. I ordered a us 6, and it barely stayed on. I took it to a jewellers and they measured it to be a us 7, meaning it doesn’t fit. The st Christopher necklace is nice, but as someone who requires a shorter chain and had to order one, I wish there was a pendant only option.
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We offer Men's Silver Jewellery, Silver & Gold Jewellery as well as minimalist apparel essentials to compliment your lifestyle.
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