shakeshack.com

2.2
2.2 Based on 193 reviews

Shake Shack is an American fast casual restaurant chain based in New York City....

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Average Rating

2.2

/
5

193 Reviews

5 Star
20%
4 Star
4%
3 Star
7%
2 Star
11%
1 Star
58%

Filtered Reviews

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Review Time

Matthias
£21 for a tasteless chicken burger and…

£21 for a tasteless chicken burger and fries. What a joke. Staff walk around constantly bothering you to write reviews, well here it is: terrible food, not left in peace to eat it, an absolute rip off, avoid!

1
Date of experience: Mar 16, 2024
Jordie Johnson
Total rip off !

Total rip off !! Went to see a show in London afterwards my daughter wanted to go to shake shack in Victoria for a burger well what can I say over hyped and over priced I had 6 chicken nuggets which were tepid and tasteless. Some chipotle crinkle cut chips which were awful. Cost £32 which I could have had a better meal at Mac Donald’s. Don’t waste your money will definitely not go to a shake shake ever again !! Also there toilets should come with government health warning. 🤢🤮

1
Date of experience: Mar 13, 2024
Ella Ash
I LIKE TEAM MEMBER YASHICA THANK YOU SO…

I LIKE TEAM MEMBER YASHICA THANK YOU SO MUCH!

5
Date of experience: Mar 05, 2024
Decent but pricey

Decent but pricey , the quality was better than expected. Staff worked very quickly

3
Date of experience: Mar 04, 2024
Sol Cooper
McDonalds quality at 7x the prices

I went to Shake Shack on Argyll Street. Never again!!1. When ordering on a touch screen they wanted address, phone, number email!!! I only wanted a cheeseburger so skipped the data and paid. A font 2 receipt on the screen confirmed my order with a 6 digit number which I onbiously did not record2. Went to the counter and my order was not there. Showed the bank transaction, They called the manager. 10 minutes later I get a cheeseburger the size of McDonalds, just 7x more expensive £8.95 for a patty, cheese and bun...no sauce, nothing!!3. Returned to the counter asking why the pictures showed lettuce/tomatoes/sauce/ect...I was told, you asked for a cheeseburger!!! Luckily the manager was smart enough to change itOverall, 10 minutes to get a cheeseburger the size & quality of McDonalds just 6x more expensive.

1
Date of experience: Mar 01, 2024
Nowell
Really nice meals

Really nice fast foods, delicious and with choice for everyone. Can definitely recommend, only downside being the cheddar on the fries which could be improved. Will come back for sure!

5
Date of experience: Feb 12, 2024
Lina Aas
🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶

5
Date of experience: Feb 09, 2024
gabo56776
I don’t write reviews.

I don’t write reviews.This was hands down the worst food and fast food both my friend and I have ever had.Burgers, fries, ordering, delivery everything was vile.Shake shack Oxford

1
Date of experience: Feb 03, 2024
Rita Patterson
Just stay away

Stay away. Food overpriced. Taste underwhelming. Just not worth the hype. Party of 8 agreed. Ordering experience even worse.

1
Date of experience: Jan 27, 2024
Selina Fiore
Everything is perfect and delicious

5
Date of experience: Jan 23, 2024

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