shakeshack.com

2.2
2.2 Based on 193 reviews

Shake Shack is an American fast casual restaurant chain based in New York City....

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Average Rating

2.2

/
5

193 Reviews

5 Star
20%
4 Star
4%
3 Star
7%
2 Star
11%
1 Star
58%

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Review Time

Jordan
Size is little but food was great

5
Date of experience: Jan 23, 2024
Hedworth Coleman
The chicken shack was satisfactory.

The chicken shack was satisfactory.The fresh lemonade was good but stop cheating by filling the cup with 60% of ice cubes then the rest the juice.This should be called food dishonesty!

3
Date of experience: Jan 19, 2024
Our party of 10 of visited the Shake…

Our party of 10 of visited the Shake Shack in Canary Wharf. We were looked after by a gentleman called Zuber who was excellent. Our food arrived promptly and all the diffferent burgers and drinks were sorted in their respective categories by Zuber which made it very easy to distribute. Altogether an excellent experience and we will return.

5
Date of experience: Jan 16, 2024
Mario Clark
Just don’t

Please don’t waste your time and money on their burgers. Beef patties were dryer than Trill Burgers, and they didn’t even toast their buns. On top of coming short of mediocre, they give you crinkle fries. So disappointed.

1
Date of experience: Jan 07, 2024
Blake Brown
Excellent quality and aservice

I ordered a vegetarian burger in Gatwick airport and a lemonade and both were excellent. And the staff were very kind and helpful.The area was clean and a very kind staff came to clean my table.Great experience thank you

5
Date of experience: Jan 05, 2024
Kalla Parker
Ordered 2 cheese Hamburgers

Ordered 2 cheese Hamburgers, one single,one double, plus drink and fries, Both burgers were flat and burned Very disappointed for quality..For the 28 dollars I paid for burned paper thin burgers..I wasted my money..I will never come here again! R.Sosa

1
Date of experience: Jan 01, 2024
FF44
Awesome burger experience.

It’s actually a pretty great burger joint that I discovered for myself fairly recently.I'd even say that among the burgers I have tried, Shake Shack is up there at the top.It can certainly compete with the gourmet burger places.

5
Date of experience: Dec 27, 2023
Woodruff S.
London Victoria branch

London Victoria branch, very average food, VERY overpriced, very moody staff, and the refuse to take real money.I will never eat at one of these places again.

2
Date of experience: Dec 09, 2023
Abby Bell
Went to the new one in GrandPrairie TX…

Went to the new one in GrandPrairie TX and UT was awful 😖. The burgers were tiny the lettuce and everything was half off the burger and it was not even warm and the fries were almost cold. The shakes were like milk and just didn't taste right. Also it was very expensive for a fast food place. Will not go back!!!! Ever!!!!

1
Date of experience: Nov 21, 2023
Dana Anderson
Absolutely awful

Absolutely awful - no other words. Expensive rip off prices for probably the worst breakfast bun I’ve ever had the mispleasure of eating. And the latte wasn’t much better

1
Date of experience: Nov 08, 2023

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