Review Time
After ordering an expensive outfit for Eid the order came but with a skirt -not silky pants -as stated on the website. When I checked with with them they said there were no pants with this outfit and thanked me for correcting their misstatenent. I returned the item but not only did they NOT honor the return postal charge they also deducted more money and offered me a partial refund! It is a disgrace that this branded well known UK store cheats its customers even when they are at fault. it is baffling that they have zero sense of customer service. They thanked me for correcting their mistake and changed the descriptor online immediately to skirt (from pants) but decided not to fix their mistake with valuable customers. I will certainly not be buying from Shiffonz.com again and would not encourage others either.
I recently visited at shiffonz and was very impressed with their selection of trendy women's clothing!The staff were super helpful in finding the perfect size and the quality of the peices semmed excellent.i will definitely be returning for more shopping soon!".
Orderd 2 dresses. 1 came which was completely different to the picture so I returned for a refund, but at my own cost although the mistake was theirs. They would not admit it was their mistake even after I sent the photo evidence of what I ordered and what arrived. They aren't prepared to reason at all.if an incorrect item is received shipping should not be charged for returns in my opinion. Please read captions VERY CAREFULLY as the pictures don't always match the colours or description of the outfit. You won't reveive the item in the picture.
I recently purchased a suit from Shiffonz, and I couldn't be happier with my experience! The quality of the fabric is top-notch, and the stitching is flawless. The fit was perfect, exactly as described in the size guide, and the design is so elegant.The ordering process was smooth, and I received my order on time.
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Shiffonz Entered the market with the first retail outlet in 2003, Shiffonz is a new look into the world of Fabrics. We have Revolutionized the concept of Retailing, and taken it into a new era.
