Review Time
I have had the worst experience.I travelled an hour and a half to the store in Green Street and tried a dress on in size S. I was given a new dress from the stock room, only to find out the sizing was completely different to one I tried in store and the dress did not fit when getting it home.Since the wedding is in a week, I made an order online in a size M, and this has arrived.I called the store to explain and kindly ask if I can post the one which was sized wrong back to the store for a refund, since this was not my error, I have still purchased from them. The lady told me it was MY fault, and I can only have an exchange or credit note. I tried explaining that I have already re-ordered the same dress, due to THEIR ERORR and I just want to get a refund on the dress which I was given in the wrong size. She was incredibly rude, shouting at me saying it was my fault.I've never had an experience like it.WORST CUSTOMER SERVICE - if you can call it service!!
Appalling customer service, I decided not to take to court as I just don’t have the time. I would strongly encourage customers to stay away from this business. If I could give less in terms of stars I would the service I received from the shop was absolutely appalling I purchased an item and 15 minutes later I return the item as it was faulty they refused to provide me with a refund and I was rightly really confused as to why this was the case, the manager in charge came across very arrogant and aggressive. The service was absolutely appalling and given how I was treated I think the behaviours displayed by the leadership team are are unacceptable. The branch in question was the Bradford branch based on Leeds Road. W
Trousers and under kamiz too tight couldn’t wear it i had to use different top underneath and different trousers, also meterial is not soft as i thought so I washed the trousers so i couldn’t even return the dress, very disappointed, looks cheap not worth for tge money i paid. Waste of money.
I ordered a long dress for Eid but my order wasn’t the same as the photo. The dress had hanging beads at the bottom of the dress picture but the dress I received didn’t have. The main reason I ordered this dress was because of the beads which makes it more classy. I was very disappointed and it was too late to return coz Eid was close.
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Shiffonz Entered the market with the first retail outlet in 2003, Shiffonz is a new look into the world of Fabrics. We have Revolutionized the concept of Retailing, and taken it into a new era.
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