Review Time
Do not use the tailor at the shop, absolutely had no idea how to stitch, she ruined an expensive suit after she lied and said she was a professional tailor of 20 years experience. I trusted her as I was a regular customer at Shiffonz and she represented Shiffonz but I think she had no clue.I went to the shop to tell them of my experience the manager was meant to ring me back but never did. I only used this tailor as she was working in their shop as their tailor!!! Do not be fooled by her. She was aggressive when asked to replace suit and didn’t not acknowledge her mistake. Shiffonz should not hire anyone who represents them in such a poor and unprofessional manner. Birmingham store.
The manager at the Birmingham Shiffonz branch was super unprofessional and unhelpful - I think her name was Suraya. We bought a suit and they did the tailoring, when I tried it on it after the tailoring, it looks like the inside has been completely worn and torn - there are fuzz balls all over the inside and there's fabric hanging off - the tailoring itself is fine. However, I showed the manager the bad condition of the suit and compared it to a duplicate suit in the store and there was clear differences between the wear and tear on my one (the other one looked clean and unworn). She said there was nothing they could do as it had been tailored and in general she was very rude. She tried to tell me it happened because people try on the suits and because it hangs against other suits but this is obviously not the case from the condition of the suit because it's completely worn and it doesn't happen from people just trying them on - it looks like they were switched and the new one was put back on for sale. I have never been so disappointed and will never shop here again. Better avoiding and going somewhere else. I regret paying her.
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Shiffonz Entered the market with the first retail outlet in 2003, Shiffonz is a new look into the world of Fabrics. We have Revolutionized the concept of Retailing, and taken it into a new era.
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