shopify.co.uk

1.2
1.2 Based on 605 reviews

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Average Rating

1.2

/
5

605 Reviews

5 Star
3%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
94%

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Mike Clark
Total Scam

This is an absolute scam—AVOID AT ALL COSTS!

1
Date of experience: Nov 06, 2025
Lester Rogers
Unprofessional Payment Method

Companies using this payment method tend to be unprofessional. This platform also shares the blame, as they take your money but refuse refunds, leaving you in the lurch. I lost £250, and customer service is unhelpful.

1
Date of experience: Nov 04, 2025
Jeff
Extra Charges

They sneak in extra charges during the payment process.

1
Date of experience: Nov 03, 2025
TW86
Worst Experience Ever

Switching my website to another provider was the best decision I've made. This platform has lost me a lot of money due to poor merchant support. If you want to succeed, do not use them—they're utterly useless.

1
Date of experience: Nov 01, 2025
Sandra Mockridge
Hideous system

Absolutely hideous system that companies are signing up to. Purchasers are often not aware that they have been transferred to Shopify. They hold bank details without authorisation and trying to get to speak to anyone in customer services is absolutely impossible. I have tried many times to get my personal details deleted to no avail.

1
Date of experience: Oct 26, 2025
Republic of Art online
As a seller I have had at least 25…

As a seller I have had at least 25 fraudulent sales and attempts to buy. 2 charge backs when they received the digital item. Then £10 on top of that I have to pay as well as the refund. The buyers bank had all the evidence it could be fraud by the red banner on the sale ! Yet continued with the chargeback !

1
Date of experience: Oct 26, 2025
Mark
I cancelled my store as it was costing…

I cancelled my store as it was costing way too much for an over complicated system. Tried to transfer my domains to Squarespace, spent an hour on the chat to an advisor who said it was done. Then closed my account. Transfer did not work and I was told it needed to be reopened at my expense of another £25 just to transfer again.Absolute joke of a company!!!

1
Date of experience: Oct 23, 2025
Stuart Diack
DO NOT BUY VIA THIS PARTICULAR SITE.

Please Don't order via this company.I ordered some goods from Frontline Kit. UK.They soon took my money on the 16th October but as of Wednesday 22nd October still not in receipt of my goods.I will be contacting visa and BBC 1's Watchdog TV Programme to highlight those.

1
Date of experience: Oct 16, 2025
Vanessa Murtagh
shopify customer service used to be…

shopify customer service used to be good. Not any more. They want to offload your issue to the theme developers all the time. As a small business working with these morons is such a drain on time. Be advised people - useless customer service.

1
Date of experience: Oct 15, 2025
Worst company

Same as other reviews, they terminated my store and kept around $3,000 in refunds for three months. I contacted them ten times but never received a clear answer. So far, I haven’t gotten my money back, and customer support keeps repeating the same response: "We are working on it." This is the worst company I have ever dealt with. Stay away from Shopify as much as you can ...

1
Date of experience: Oct 13, 2025

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