shopify.co.uk

1.2
1.2 Based on 605 reviews

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Average Rating

1.2

/
5

605 Reviews

5 Star
3%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
94%

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Steven Beresford
I gotta praise the Royal Mail as…

I gotta praise the Royal Mail as Shopify are giving out false info.. Ordered an item a few days ago according to Shopify they say its delivered, but gotta tracking number from Royal mail as the courier & I am assured of delivery on the 14.. Tomorrow!!!.. Thank you to Royal Mail for correct information.. Gonna delete this Shopify app ASAP.. Its fake

1
Date of experience: Aug 13, 2025
David Poots
Avoid like the plague - full of scammers

Ordered a BBQ. Company who said they were going to supply it does not exist. Contacting Shop App or Shopify is impossible.Luckily I used a credit card so should get my money back.

1
Date of experience: Aug 10, 2025
Hugo
Absolutely a disgrace

Absolutely a disgrace. Impossible to get in touch with a human to sort out any kind of issues. AI generated answer just send you to nowhere. TWO months trying to cancel it and still getting charged £25For customer services rate I would happily give -5 stars but unfortunately it doesn't exist.

1
Date of experience: Aug 08, 2025
Oliver Smart
AVOID

Shopify take no responsibility for sites that use their site for scams. i have lost about £200 on a transaction, the shop has disappeared and I am left with only my bank to help.They are deliberately impossible to contact and as such I wouldnt use them for any thing

1
Date of experience: Aug 08, 2025
Neil Thomas
Absolutely terrible

Absolutely terrible, the free themes are limited to what you can do. They promote how good there themes are, in actual fact they are basic and useless. I spent days building my website to find out I couldn't add the simplest of things to my front page. The AI assistant is useless, support advisors haven't a clue what they are doing. It is absolutely terrible, do not use.

1
Date of experience: Aug 07, 2025
Alan Webb
I ordered a bbq through lunomirex

I ordered a bbq through lunomirex, Shopify was the platform they used ,it turned out the whole thing was a scam Obviously the company was set up ti scam ,why didn't Shopify check them out ,false phone number and email. The galling thing Shopify confirmed my order had been delivered at 4am it had not. Absolutely Disgraceful

1
Date of experience: Aug 06, 2025
Alan Davis
Scam

Scam shop took money then disappeared a few days later and is not contactable.

1
Date of experience: Aug 03, 2025
John Breda
This is a scam

This is a scam. They are not reputable. I signed up for a trial account and cancelled it shortly after on their website. Since then (a month ago) they have been trying to bill me every few days and they send me a message saying the payment failed. I replied and and of course their email to me was "can't reply to this message". They are not an honest company. Stay away!!! Do not give them your bank information, credit card etc.Here's was they do!!!Info Icon Your bill payment has failed.We couldn't process your last bill payment of £1.00 GBP for My Store. We'll try again on August 26, 2025.Retry paymentSet up your backup payment methodAvoid interruptions to your business by adding another payment method to your billing profile. Your primary will automatically be set as backup.TimelineCheckmarkAUG 18, 20251st payment attemptCheckmarkAUG 20, 20252nd payment attemptCheckmarkAUG 22, 20253rd payment attemptCheckmarkAUG 24, 20254th payment attemptPrimary payment method PayPal CheckmarkAUG 26, 2025Next payment attempt30-DAY BILLING CYCLE: AUG 10, 2025Subscription£1.00 GBPSubtotal£1.00 GBPTotal due£1.00 GBPInfo Icon Learn more about your bills.Shopify Logo 15‍1 O'Con‍nor Str‍eet, Gro‍und fl‍oor, Ot‍tawa ON, K2P 2L8THIS WAS A 3 DAY TRIAL WHICH WAS CANCELLED AFTER THE FIRST DAY!!!

1
Date of experience: Aug 01, 2025
Aissa Makhalfi
I’ve been a paying customer of Shopify…Account blocked for over a month – no service, no explanation

I’ve been a paying customer of Shopify and my account has been blocked for more than a month without any valid reason.I have complied with all requirements, submitted all documents, and respected their policies.Despite this, Shopify has:Provided zero explanation for the suspension.Ignored my support requests – their so-called “support” is just a chat bot that escalates nothing.Taken my money while keeping my store completely unusable.This is a total scam experience: I am paying for a service that Shopify refuses to deliver, and they hide behind their mysterious “Trust & Safety” team that merchants can’t even contact directly.Absolutely unacceptable for a platform that pretends to help entrepreneurs.If my issue is not solved immediately, I will move my business elsewhere and make sure other merchants are warned.

1
Date of experience: Aug 01, 2025
Carole Cooper
Purchased from done dental contacted…Huge let down

Purchased from done dental contacted them five times not one reply This company are disgraceful they take your money and just ignore it when you ask for a refund . Will be contacting my bank to get me my refund I would not recommend this company to any one .people stay well away they are just robbers .

1
Date of experience: Jul 30, 2025

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