shopify.co.uk

1.2
1.2 Based on 605 reviews

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Average Rating

1.2

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5

605 Reviews

5 Star
3%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
94%

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Carole Cooper
Purchased from done dental contacted…Huge let down

Purchased from done dental contacted them five times not one reply This company are disgraceful they take your money and just ignore it when you ask for a refund . Will be contacting my bank to get me my refund I would not recommend this company to any one .people stay well away they are just robbers .

1
Date of experience: Jul 30, 2025
Kurt Wilson
Worst company on earth

Worst company and customer service on earth. Chat bots, then a human with no access to your account details, then a queue with tickets to a team equally inept at resolving anything. I'm not sure any of these big ecommerce companies are any better, but we are going to find out. Must be a space in the market for a business to value their customers and treat them with respect and efficiently handle any issues raised.

1
Date of experience: Jul 29, 2025
SnipForTheLose
The most non-user friendly website builder I've ever come across

I can't believe Shopify is described as user-friendly. I've built websites on Wix and Squarespace in a couple of weeks. In 2 weeks on Shopify I don't even have the bare bones. Every theme has different options which seems absolutely insane. You have to use code to do EVERYTHING. And then that still won't translate to your mobile site, so need another bit of code to do the same thing. None of which can be found anywhere. ChatGPT hasn't even succeeded so how the hell is the average business owner meant to be able to? Whose idea was it to need code to change the size of fonts or to do things that a drag and drop would do in 5 seconds. I hate this site so much.

1
Date of experience: Jul 29, 2025
Mason Turner
Scammers .com

Do not use this platform it is a scam. You will lose your money.

1
Date of experience: Jul 28, 2025
Nehemiah Morgan
Shopify is a facilitator of Fraudulent Activity

Shopify is a facilitator of gross negligence and fraudulent activity on a widespread scale. The online advisors lead you down a path of filing in forms, nothing happens, no resolution, they defer your to pick the case up with your bank. Shopify is knowingly facilitating criminal activity and there are no safeguards for the consumer and are knowingly in breach of the Consumer Act 2015 and Fraud Act 2006. I will escalate this to Government level, and media to hold Shopify accountable.

1
Date of experience: Jul 26, 2025
BR59
Do not deal with this company it is a…

Do not deal with this company it is a con, you cannot contact them . I tried to submit a complaint and told them not to take my money as the retailer did not have the item I required. They went ahead and took the money.

1
Date of experience: Jul 21, 2025
Phineas Reed
Just complete con artists

Just complete con artists, stole money from my account, then claimed it was an App and id get a refund.Yet that was a lie.These companies act fraudulently and think they can take anyone’s money.Well they’ve messed with the wrong person this time.

1
Date of experience: Jul 21, 2025
JH52
they took money from my account for…

they took money from my account for nothing supposed to be free 3 months but was £50 great eh

1
Date of experience: Jul 21, 2025
Gerard Scott
This is a terrible and untrustworthy…

This is a terrible and untrustworthy fulfillment house for orders. Their compaints procedure is crass and stupid. I ordered something from a Shopify merchant, got the acknowledgemen and had payment taken. Goods never arrived and the store does not exist when I click on the order link.To top it all the Shopify complaint form requires the order link, which does not work anymore.

1
Date of experience: Jul 21, 2025
_skyrazz_57
Refund of subscription

I recently forgot to cancel my subscription and I woke up to a bill of four-hundred odd dollars leaving my account -- so that wasn't ideal, but the Shopify support team dealt with my request for a refund very promptly and displayed great customer service.Thank you Jenovia, you were great!

5
Date of experience: Jul 17, 2025

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