shopify.co.uk

1.2
1.2 Based on 605 reviews

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Average Rating

1.2

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5

605 Reviews

5 Star
3%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
94%

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Steve Reynolds
Do not use

Do not use. Same issue as many others that purchased from a fake Chinese company pretending to be Primetools and goods never received. Shopify customer support is useless.

1
Date of experience: Oct 09, 2025
DREADFUL IN THE EXTREME

Absolutely dreadful. I wish I'd never created a Shopify store now. I've been trading a month and my life has been consumed with solving problems. Every time I solve one, it creates more problems. And that's when Shopify tells me to dish out more money for an app. If you are thinking of opening an e-commerce store, PLEASE DO NOT MAKE THE MISTAKE I MADE. DO NOT. I REPEAT, DO NOT USE SHOPIFY IT'S DREADFUL IN THE EXTREME.

1
Date of experience: Oct 06, 2025
David Fedyk
Fraud

I am reporting a store that I believe was hosted on Shopify.I placed an order on [05.10.2025], but the item was never delivered.The store’s website is now offline and I can no longer access it.I do not have the exact store URL because it no longer works.The seller is not responding to emails, and I suspect this was a fraudulent shop.Merchant name (Toolsfirst)

1
Date of experience: Oct 05, 2025
Scum

They're an underhanded and sneaky company automatically saving my card details and setting up an account for me unasked. What a disgusting set of practices may they go out of business as soon as possible.

1
Date of experience: Oct 03, 2025
Zoltan
Avoid

Avoid! Avoid! Avoid!Worst customer service experience.I finally canceled my Shopify subscription today due to the COMPLETE LACK OF CUSTOMER SERVICE!I'm just migrating my shop to another provider...

1
Date of experience: Oct 01, 2025
Sharjeel siddiqui
The worst ever service within web…

The worst ever service within web commerce. Raised compliant their system emailed me asking for providing response. I emailed back from the same thread now their email address in unrecognisable. It is a complete joke looks like scam. Not contact with Their support. STAY AWAY FROM SHOPIFY.

1
Date of experience: Oct 01, 2025
xxxx
No stars to Shopify just a Warning Alert

I would give No Stars after the experience I have with Shopify.As a beginner, I paid for a domain and a plan. The next day, I logged in and saw two stores—one free, one paid. Support said it was normal. I carried on with the paid store and realized I needed email hosting, which Shopify doesn’t provide. So I paid separately for Google Workspace.That’s when everything fell apart.Shopify refused to let me link my email because my domain was “connected to another store”—even though I only had one. They told me to buy a new domain or switch to beautydelightsbyafc.myshopify.com. I refused. I paid for beautydelightsbyafc.com and showed proof—PayPal receipts, Whois records, DNS screenshots. I went back and forth with chat support for days.Eventually, they gave me partial DNS access, but the TXT record was wrong. I updated it. Still no release. Then they asked for more proof. I gave it. Still was denied. Now I’m blocked entirely—the only option is to pay again for the domain I already own. I understand people will praise shopify and I’m happy for you.. Unfortunately I did not have a good experience with shopify.Today, I discovered that GoDaddy is listing my domain for sale, and I’m not the one selling it. Shopify either failed to register it properly or released it without authorization. I’ve received no refund for the domain, plan, or email.This is a breach of service and a warning to other founders.I’ve filed formal complaints with ICANN, Tucows, and the UK Consumer Ombudsman. I’m publishing this publicly to protect others. If you’re considering Shopify, be cautious. Their support is AI-driven, unaccountable, and unable to resolve serious issues. I now have branded cards and labels ready to go—but no domain, no store, and no way to cancel my subscription.

1
Date of experience: Sep 30, 2025
Mohammad Kamran
The worst and ugly platform for all…

The worst and ugly platform for all fraudulents and scums.Never buy anything through this site coz all scammers using shopify to scam people and then shopify doesn’t take responsibility.No such platform to claim your money back.So big scam site if you wanna waste money 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

1
Date of experience: Sep 29, 2025
Monisha
Really really bad don’t use it they…

Really really bad don’t use it they randomly close your store for no reason no chargeback nothing and hold big sums of money and terminate your account so you can’t access it or even complete orders this is how they damage small business reputation so our customers feel like we are scamming them but Shopify scams the sellers

1
Date of experience: Sep 27, 2025
steven roehrig
Horrible

Horrible! Three orders never delivered...vendors don't respond. Total scam. Reported to Shopify and they refused to help. They gave me a laundry list of tasks I had to do to chase my refund knowing most people are going to sat efff it and walk away. In my case $200. They do not vette their vendors....absolute wild west for scammers. If youa scammer this is the platform for you. They let you operate with total abandon. Sleezify

1
Date of experience: Sep 25, 2025

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