Name: shopify.co.uk
Telephone: 000000000
Rating: 1.2

Karly Kelly Guest

Worse ecommerce website to start your…

Worse ecommerce website to start your business. I have made for support and they taken my money and have not refund my money and resolved the issue. Worse platform to start your business on.

Date of experience: Jul 27, 2022

Carol Ann Baker Guest

3 years ago

Do not use.

Do not use.I set up a test store and was then deducted £290 over the year for something that I didn't use.No customer service to speak with and the '24/7' support is slow, useless & frustrating.

Date of experience: Jul 27, 2022

Genevieve Hughes Guest

3 years ago

I had an shopify store about an year…

I had an shopify store about an year ago and the store was doing fine but i wanted to scale and was ready to invest but read in an article on some website about the hidden truth of shopify store and it spoof me so i asked around and found out it was true so i switched. Regardless if your starting out and don't have the technical skills you can actually make something decent like any business there's always risk involved

Date of experience: Jul 25, 2022

Kimberly Guest

3 years ago

AVOID - They host scammers and do nothing to help

They don't investigate when you let them know you have been scammed and have proof. I ordered from a page which ended up being a scam and they did nothing. The app also doesn't let you raise a case if the order is sat at 'shipped' status, although if you did raise a case they'd do nothing.

Date of experience: Jul 20, 2022

Kathleen Turner Guest

3 years ago

What is the point of being a hub

What is the point of being a hub, if your 'shops' don't respond to messages and then you do nothing to investigate it.Deleted from my phone as just frustrating.

Date of experience: Jul 19, 2022

Holbrook Clark Guest

3 years ago

I ordered something in May thru Shopify…

I ordered something in May thru Shopify from a company called Komara. I cant contact Komara as their website is "no longer available" and all emails bounce back as unknown address. Also Shopify just keep repeating the statement that they cannot help and I'm yo contact the retailer. What a scam. I'm fumming.

Date of experience: Jul 18, 2022

Chara Sanders Guest

3 years ago

You have a Shopify store? Do not use Mastercard

If you have a Shopify store and accept Mastercard they can do a chargeback. You lose your item and the chargeback with extra costs.As example you sell clothes on Shopify.Customers use your item once then send it back and say sorry it does not fit.No money back? They go to mastercard and mastercard will charge the amount from you Shopify store and extra costs.For cheap items it does not matter to much but if you sell items more expensive it is better to use a different more reliable payment service.

Date of experience: Jul 05, 2022

JB Guest

3 years ago

Shopify’s POS machines don’t work!

Since buying shopify’s POS machines last summer they have worked 5% off the time. When we contacted them about them to problem shoot the issues and they told us that the machines they sold us for £140 were a faulty batch but didn’t refused do anything about it. I don’t understand how big companies like this can get away with this. Stay well away!

Date of experience: Jun 30, 2022

Winnie Scott Guest

3 years ago

SHOPIFY BLOCKS YOUR WEBSITE for any stupid reason

If anyone wants an e-commerce website use another provider. SHOPIFY BLOCKS YOUR WEBSITE for any complains and you can not activated back even if you provide your official selling agreements.If you are doing dropshipping or selling branded goods never use shopify you will get blocked.

Date of experience: Jun 17, 2022

Bubba Brooks Guest

3 years ago

Suspended my payments account

Suspended my payments account, no reason given - won't confirm when it's being paid - tried transferring domain out couldn't as subscription had ended, had to pay £40 to start a subscription so I could transfer my domain away.RUN AWAY!