showpo.com

4
4 Based on 738 reviews

Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!...

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Average Rating

4

/
5

738 Reviews

5 Star
70%
4 Star
7%
3 Star
1%
2 Star
2%
1 Star
20%

Filtered Reviews

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Review Time

Howard Wilson
Best customer service

Best customer service I have ever had

5
Date of experience: Mar 11, 2020
astro13
Have had a great experience with…

Have had a great experience with organising my return. Everyone has been very helpful.

4
Date of experience: Mar 09, 2020
I was having issues returning an item

I was having issues returning an item, but charisa from showpo helped me right away and send me everything I needed. It was painless and extremely helpful

5
Date of experience: Mar 08, 2020
Charisa from Showpo❤️

Charisa from Showpo is actually my savior. prom is super soon & the dress I returned had been stuck in transit for a couple of days & i needed the store credit to purchase the new dress i’d wear. she added my credit back to my account & reassured me about my package. just bought the navy wrap your troubles dress & im so pumped to get it!!

5
Date of experience: Mar 08, 2020
Mavis Turner
Great customer service

I had an issue with one of my items, and the team at Showpo went above and beyond to compensate this!

5
Date of experience: Mar 07, 2020
Wilhelm Sanders
Fast Customer Service Response

My dress came damaged but after a quick email I received a response within the hour and my order was fixed by the end of the day.

4
Date of experience: Mar 07, 2020
Awesome customer service

I ordered a top but when it arrived it was too big, I immediately did a refund but couldn't wait for store credit to come through as i needed the top straight away. So i ordered the same top in a smaller size which meant I had paid for 2 but only needed one. The refund policy says you will receive store credit for returns, but i emailed showpo to see what they could do. They were so helpful, responded to my email within hours and said they would give me a cash refund for one top even though it isn't policy! I was really happy with the customer service 😊

4
Date of experience: Mar 06, 2020
Peggy
Unhappy Customer

When ordering my dress it gave me an ETA of March 5. I paid for the express shipping to make sure it gets here by that date for my event on Friday and still no dress. And they tell you that you can track your package but I’ve been tracking it everyday so far and says it’s still in Australia...but it’s okay you can contact someone and they’ll get back to you with any questions or concerns right?WRONG. Love the dresses from the website but certainly not happy with the service at all. 👎

1
Date of experience: Mar 06, 2020
Randolph T.
Great service

Great service, easy web page to use

5
Date of experience: Mar 06, 2020
Maynard A.
Customer service is awesome

Customer service (Ida) was absolutely amazing - could not have asked for better service!

5
Date of experience: Mar 05, 2020

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Business Details

  • Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!

  • language https://www.showpo.com

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