simyo.nl

2.5
2.5 Based on 173 reviews

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Average Rating

2.5

/
5

173 Reviews

5 Star
25%
4 Star
8%
3 Star
8%
2 Star
6%
1 Star
54%

Filtered Reviews

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Review Time

Goed

Just upping the score, simyo always good

5
Date of experience: Aug 12, 2025
Vico
In Nederland prima, net over de grens in Duitsland slecht

In Nederland prima. Net over de grens drama tot nu toe ivm Odido

3
Date of experience: Aug 11, 2025
Gerard te Meerman
Easy to find if you know how to handle…

Easy to find if you know how to handle this type of stuff. I think that a front page explaining the steps in the process would be useful

4
Date of experience: Aug 04, 2025
Patrick
Not privacy minded

Weird that you can anonymously buy a simcard in a store, but for an e-sim they want all your personal data.

3
Date of experience: Aug 02, 2025
Kelvin
An absolute scam !!! €116,68 for 786 MB !!!

An absolute scam. They billed me €116,68 for 786MB I used above my current plan. Yes, that's megabytes, not gigabytes!They seem to charge €0.15 per 1MB for data overage, and they don't cap your usage by default. To enable the capping, you need to pay €0.50 per month for a very basic functionality.I'm eligible to KPN Compleet which would have given me 20GB instead of 10GB, but that was never activated by them, because their system is not detecting that I'm eligible. Talked to their customer support and besides "Try again", they were of no help.In short, it's a scam. It's designed to make you endure these super high charges (I wonder if that's their main revenue stream)!!! €116,68 for 786 MB !!! What world are these people living in.I'm looking forward to the end of my contract so I can switch to another provider.

1
Date of experience: Jul 31, 2025
Gilbert Walker
Bought esim

Bought esim, my request was rejected and no refund.However, after I submitted feedback on the website, the customer service team was very responsive via email, and I was finally able to get a refund.

4
Date of experience: Jul 26, 2025
Dane Baker
Amazing

Perfect in every aspect .

5
Date of experience: Jul 20, 2025
Lotty W.
Terrible company

Terrible company. Whilst disputing an interest payment when Simyo only attempted the payment once and speaking directly to their customer support team they preceded to double the fee. Outrageous practises and no trust in this business. Avoid.

1
Date of experience: Jul 15, 2025
Worst internet provider ever…

Worst internet provider ever experienced! They charge for every little thing and way too much. No warnings, just more and more money.

1
Date of experience: Jul 14, 2025
Edmund Johnson
Scammers more than service providers

The key is that Simyo’s focus is to maximise revenue, not to optimize customer satisfaction.Simyo attracts customers by offering competitive packages with limited data access within EU and no allocation outside EU. Exceeding the limits will lead to exorbitant charges, like 500 Euro in 8 minutes data usage at the airport in a non-EU country, 2,000 Euro for usage outside package of a few GB in data within EU. This is in no relation to any actual cost made (10GB within package is charged 2 Euro, excess charge for 10GB is more than 1,000 Euro).The result is a very unreliable provider, a company you basically do not want to deal with as it makes you feel they are after finding ways to “get” you.

1
Date of experience: Jul 13, 2025

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