Review Time
An absolute scam. They billed me €116,68 for 786MB I used above my current plan. Yes, that's megabytes, not gigabytes!They seem to charge €0.15 per 1MB for data overage, and they don't cap your usage by default. To enable the capping, you need to pay €0.50 per month for a very basic functionality.I'm eligible to KPN Compleet which would have given me 20GB instead of 10GB, but that was never activated by them, because their system is not detecting that I'm eligible. Talked to their customer support and besides "Try again", they were of no help.In short, it's a scam. It's designed to make you endure these super high charges (I wonder if that's their main revenue stream)!!! €116,68 for 786 MB !!! What world are these people living in.I'm looking forward to the end of my contract so I can switch to another provider.
The key is that Simyo’s focus is to maximise revenue, not to optimize customer satisfaction.Simyo attracts customers by offering competitive packages with limited data access within EU and no allocation outside EU. Exceeding the limits will lead to exorbitant charges, like 500 Euro in 8 minutes data usage at the airport in a non-EU country, 2,000 Euro for usage outside package of a few GB in data within EU. This is in no relation to any actual cost made (10GB within package is charged 2 Euro, excess charge for 10GB is more than 1,000 Euro).The result is a very unreliable provider, a company you basically do not want to deal with as it makes you feel they are after finding ways to “get” you.
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