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smallpdf.com

smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%
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Review Time

Rei Bryant
Really bad support contact.

1
Date of experience: Jan 15, 2025
Will Turner
Changing My Login Details

I requested Smallpdf Support to change my login details to the one ending in @gmail.com so that I can open PDFs via Smallpdf without any trouble when using Google Drive. As usual, their support was excellent. Thank you.

5
Date of experience: Jan 15, 2025
Janie Clark
Smallpdf has been a great tool for…

Smallpdf has been a great tool for merging, deleting, separating, and many other things that you can do to your documents.

5
Date of experience: Jan 14, 2025
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June Price
Great support

Great support! Considering that I am halfway across the planet, I did not expect to receive such a quick reply when submitted my enquiry online. The support team was helpful and fast sorting out my issue in no time. The program itself is super easy to use and my go-to document converter / signature application.

5
Date of experience: Jan 14, 2025
Miles Johnson
Beware free trial

Like many others, I started their free trial and was charged without any further communication.I cancelled the subscription within 24 hours of seeing the fee on my credit card and contacted their support team... who ignored all three emails.Through some other convoluted channel, I finally received a response, and despite no longer subscribing, they said too bad and kept the full-year license.This is the only company that has ever done this to me before and I'm now determined to leave this review on any rating site that I can.

1
Date of experience: Jan 13, 2025
Adora
Thank you for the quick and efficient…

Thank you for the quick and efficient assistance; the issue has been resolved, and Shannen's responses were prompt.

5
Date of experience: Jan 13, 2025
Rosa C.
Great customer service!

5
Date of experience: Jan 12, 2025
Mercedes R.
I raised a question and the support…

I raised a question and the support team replied so quickly. It was amazing how fast they responded to my query. Really appreciate their support! The platform is very easy to use. Highly recommend

5
Date of experience: Jan 11, 2025
Maria H.
Highly recommended

I highly recommend them especially because I had an unexpected issue and the Support Team was great helping me out. They were kind, understanding, effective and quick to answer. Thank you again!

5
Date of experience: Jan 09, 2025
SW20
Worst company I have ever had to deal with

Had to go through PayPal to get the money they charged me back as they themselves didn't want to refund me. I recommend everyone doing the same!

1
Date of experience: Jan 08, 2025
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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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