smallpdf.com

4.1
4.1 Based on 800 reviews

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free....

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Average Rating

4.1

/
5

800 Reviews

5 Star
74%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
20%

Filtered Reviews

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Review Time

WR99
Very good product and customer service…

Very good product and customer service is very fast.

5
Date of experience: Jan 06, 2025
Joe Powell
I had a great experience with the customer service!

I had a great experience with the customer service from smallpdf. They responded quickly and most importantly, the issue was resolved without any trouble.

5
Date of experience: Jan 06, 2025
Stefan Adams
Customer support team

A member of the support team named Arvie helped me to resolve my issue while making sure I was content with the offered solution. He was kind and I never felt uncomfortable or afraid to ask for clarification while dealing with him.

5
Date of experience: Jan 03, 2025
danvalange12
It's not free

1
Date of experience: Jan 03, 2025
TheJhostinPvP
Very quick and helpful in stopping my…

Very quick and helpful in stopping my reoccurring payment situation.

4
Date of experience: Jan 01, 2025
TP64
I am very happy with the support team

I am very happy with the support team. They are very cordial to solve my issue.

5
Date of experience: Dec 30, 2024
Sigmund
Great company all around

Awesome online service no doubt! But I also want to say that I faced a problem with my subscription and the team at Smallpdf was very thoughtful and professional and quickly came up with a solution. Great company all around!!!

5
Date of experience: Dec 30, 2024
Larissa Taylor
It made me convert my .png files to pdf…

It made me convert my .png files to pdf really easily. It helps that they display all the files in one window so that I'll be able to identify what document has a problem. Although, I would like to suggest that you'll be able to sort it alphabetically or in ascending or descending order instead of having to manually arrange the order of the documents when I have to upload a new file. But overall, the experience has been great and if I have to use the conversion all the time, I would switch to pro.

5
Date of experience: Dec 30, 2024
Melville Johnson
Greedy Rude and Horrible service

I was charged a one-year fee after the trial with NO communication before, no email, nothing. I contacted the support service within ONE hour and kindly asked for a refund. They provide no alternatives, no apologies, and flat refusal with a rude condescending tone. Greedy!!! never using their service again, ever!

1
Date of experience: Dec 29, 2024
Betty C.
I recently had an issue with my subscription.

I’m writing this because I’m genuinely grateful for the kindness and understanding shown by Smallpdf’s customer service team. When I faced an issue with my subscription, they didn’t just brush it off. Instead, they took the time to listen and were kind enough to empathize with my situation.Thank you, Smallpdf, for not just being a great service but for having such a thoughtful and considerate team!

5
Date of experience: Dec 28, 2024

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Business Details

  • Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

  • email info@smallpdf.com
  • language https://smallpdf.com

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