Review Time
I placed an order for a shirt in late September and 14 weeks later it has not arrived and it looks like it never will. I have reached out to customer service close to ten times and every time they tell me to check my tracking number in a few days. But at no point has there been any information about the package.Customer service keeps telling me they're doing everything they can, but at no point have I been offered an explanation, a refund, or a replacement shirt (in case the shirt was actually sent and was lost somewhere along the way).So, unless the shirt suddenly miraculously shows up I would recommend never ordering from this site as I currently feel cheated out of my money and completely mislead by customer service.Update: I finally receive my shirt on January 16th (almost four months after I had placed my order), but not before an additional €25 had been added at customs.If I'm being fair I was offered both a partial and full refund for the shirt, because of the delay. But as the refund was contingient on the removal of this review I opted not to accept it seeing as it is the only reason they actually started paying attention to my missing order in the first place.
Placing the order was straightforward on their well-designed clutter-free website. The only issue was deciding which shirt to order - the variety on offer is mesmerising! Opted for one size up and am glad I did - it fits perfectly. Suffice to say, the standard of this reproduction is exquisite. Understand that delivery takes a while but this is explained on their website so is not an issue. Wholeheartedly recommended.
Although it took a little while to arrive I was never worried as the company provides a thorough explanation of this on their website. The customer service is also very good. The jersey exceeded my expectations and I am delighted with the product.
This site is outstanding in its field! Everything went super smoothly and I am very happy with my purchase. The team was very friendly and extremely helpful and I was able to track the progress of my order all the way to delivery. The jerseys are produced to a very high standard, feel amazing to wear and the logo embroidery is awesome.
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