Review Time
I ordered 3 replacement cylinders from this company and some flavor syrup and I put my address down (which is listed with the post office, DMV, VA and several other places) and when they shipped it out for some reason my address got changed on it and it has been rerouted 3 times and when I called Soda Stream about this issue, I was told they were sending up to management and they gave me a discount code, but still have not received my order and they told me it will be 24 to 48 hours before I will hear back from them. Well 24 to 48 is not good enough if they can’t get on the phone and solve this quicker then that and you should avoid this company at all cost. My order is bouncing around in Jacksonville Florida some where. This is not the first time this has happened to me. If they would use a more reliable way of shipping to you, I would almost stay with this company, but after gettting an email stating that if I did not return the used cylinders in 14 days I would be charged extra for them, well come to find they received the empties, but I still got the nasty email. This is totally unprofessional of the company. STAY AWAY FROM SODA STREAM TAKE IT FROM A TOTAL AND PERMANENT DISABLED VETERAN, THIS IS NOT COMPANY THAT IS RELIABLE.
customer service and products were fine and all but they dont make it clear that the year subscription of gas is literally a year time limit, i only used 2 boxes in a year and when i went to get my last box they said i couldnt have it cause the time limit ran out, even tho i paid for it, so im really bummed out i got robbed of that last box that stuff isnt cheap , might look into alternatives instead now
Bought soda stream a years ago or so. Relutant to open the thing b/c thought I woulds be disappointed. Have been using soda stream for a few weeks. And I am ... disappointed. Cannot compare with carbonated water via Badoit, San Pellegrino, et al. Carbonation gone after opening the bottle just 1-2 times.
Sodastream has been out of stock on many flavors for at least a couple of months. I keep getting automated replies that they are working hard to get supplies back in stock, and to instead buy at a local retailer. Local retailers have a very limited selection, and never stock most flavors that I like. I can understand retailers being out of stock periodically, but the manufacturer? Why do you offer promotions for Sodastream products if they are not even in stock?
I contacted Soda Stream Customer Service because of a problem. Julian assisted me with the issue and he quickly determined what the problem was. It was my error, he quickly and professionally assured me he could take care of the issue. He immediately said he would be sending me a new one to replace this one. I could not have asked for better service and problem solving. Thank you Julian and Soda Stream!
CO2 shipped to my doorstep at the same price as in-store refills, what's not to love??? I just gotta say that more people will take time to leave a bad review than to leave a good review. I'VE BEEN USING THIS SERVICE FOR 4 YEARS and I'm here to tell you that Soda Sense is the only way to go!I have been a customer of Soda Sense since I found them in 2019. I used to have to go to Bed Bath & Beyond which was really inconvenient, and when covid hit it wasn't even an option anymore. I found Soda Sense and have been IMMENSELY SATISFIED WITH THE EASE OF EXCHANGE, CUSTOMER SERVICE, and PRICE. Boxes come with return labels, so you just leave it for the mailman, and unlike other subscriptions, you only pay when you are ready to send in exchange. That's right, NO MONTHLY FEES, or fees of any other kind, dude! You're only charged for what you use. They process and ship in like 2 days so you NEVER have to go without your bubs! One time a shipment got lost or stolen, so I called them and a new set was on my door in 2 days. I did not wait on hold, I did not have to jump through any hoops, they're just good to their loyal customers. Soda Sense saves me so much time, and yet, refills are the same price as I paid in-store! HOW?! I have turned all my friends onto Soda Sense because it is by far the best way to keep up with that super hip bubbly lifestyle!!
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SodaStream International Ltd. is an Israeli manufacturing company best known as the maker of the consumer home carbonation product of the same name.
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